u/John-Cocktolstoy

So with the latest update as noted, the guide no longer shows the incorrect runtime, however, the issue it self persists. The first image shows the U2 concert playing now with its correct run time of an hour and 36 minutes. However later today, it plays again only running an hour and 7 minutes. Below the U2 concert are three other movies that also shortened and not running their full run time. Is there any reason why it shortens this programs? I did a clean install of the app and did a refresh of guide and libraries.

On the plus side, I am seeing a bit more variety on the channels with stuff I haven’t seen from my library popping up.

Overall, still really enjoying the app and my 24 year old son, whom I thought would roll his eyes at the nostalgia has been using it daily and loving it as well. So with that said, I wanted to report some of these things we’ve seen over this last week.

1. Pertaining to the image above, I’ve noticed sometimes movies show up in blocks that are not close to the actual run time. This shows The Empire Strikes Back only running for 21 minutes. Conversely, the MTV Unplugged episode appears to run for only 30 minutes and not the full 36 minutes of the episode length. Is there anyway to prevent this?

2. How quickly does newly added content to Plex reflect in the guide? I added Star Wars Episodes I-VI the other day and other than Return of the Jedi (and the seriously truncated Empire above), the Sci-Fi channels seem to only be showing Episodes I-III with a heavy emphasis on III.

3. I had to uninstall and reinstall the app due to an Apple TV issue and when I tried to reconnect the server, it took almost 3 hours to be discoverable again by the app. It took over six hours to be discoverable on my son’s. Our server and Apple TVs are hardwired and there are no issues on the Plex side. Any ideas what could be causing this?

4. After adjusting the video settings to match content, I am still noticing some occasional stutters in the video. My son noticed this as well.

5. I’ve noticed that the program transitions are a lot smoother now when a program ends and another begins. However, sometimes the audio is muted when the new program starts and I have to change the channel and then change it back to get the audio again. This seems to be happening with our first gen 4K Apple TV. My son’s ATV which is newer, doesn’t seem to have this problem.

6. Lastly, and more of a suggestion, is it possible to keep the subtitles on for all the content as you watch channel?

In my travels, I haven’t come across a copy of Whipped Cream in awhile but I see this bad boy almost every time I go out.