Caller Sentiment
Has anybody setup a system or is there a system available to review calls and customer sentiment to train our team on how to handle customers better and improve the customer experience?
Has anybody setup a system or is there a system available to review calls and customer sentiment to train our team on how to handle customers better and improve the customer experience?
I am asking mainly for dealers and golf cart businesses, I used to work in IT and purchased a golf cart store over a decade ago. I have been using a lot of Automation platforms and AI and want to know what other companies are doing in this space. I have found this is a really good thing for our business, I am not the go to guy but was wondering if this is something that is become more common in our industry.
Has anybody started sing Claude coworker to manage Meta Ads? This is something I’ve had a struggle with for years, I was not being efficient on my ads and honestly was wasting money! I took the Claude Coworker plunge and started using the MCP to manage my ads! It’s like day and night! I’ve started retargeting my Facebook followers and website viewers and in slow season within 2 weeks we have seen an improvement! It’s unbelievable how much difference this has made for us. Next I’ll be posting tackling Google ads!