u/Key-Hall3777

Hi, I’m trying to repair the cooling on my Palit RTX 3080 Ti GamingPro and I’m looking for a trustworthy source for genuine Honeywell PTM7950 in Europe.

My system is basically:

• RTX 3080 Ti GamingPro
• i7-9700K
• ASRock B365M Pro4
• 64 GB RAM
• I’m located in Belgium

The GPU has a pretty severe thermal/contact issue. Under load the hotspot can reach around 105°C, with a large hotspot-to-core delta, while the VRAM temperatures are much lower. I’ve already opened the card and I’m replacing all the thermal pads.

I already ordered GELID GP-Extreme pads from thermalpad.eu:

• 2.5 mm for the GDDR6X area
• 2.0 mm for the backplate
• 1.0 mm for the VRM/power sections

For the GPU die itself I want to use Honeywell PTM7950 instead of normal paste, but finding a seller I actually trust is turning into the annoying part.

MODDIY seems to have a good reputation for genuine PTM7950, but shipping to Belgium makes a tiny piece ridiculously expensive. Some EU sellers are out of stock, and with others I keep finding mixed reviews or people questioning whether the product is actually genuine.

I don’t really care what sheet size I have to buy. I mainly care about authenticity and buying from a reputable seller.

Does anyone know a reliable EU-based seller for real Honeywell PTM7950 that you’ve personally used or that has a strong reputation?

Would especially appreciate experiences from people who have actually bought PTM7950 from the seller and tested it on a GPU.

Thanks!

Hi, I’m trying to repair the cooling on my Palit RTX 3080 Ti GamingPro and I’m looking for a trustworthy source for genuine Honeywell PTM7950 in Europe.

My system is basically:

• RTX 3080 Ti GamingPro
• i7-9700K
• ASRock B365M Pro4
• 64 GB RAM
• I’m located in Belgium

The GPU has a pretty severe thermal/contact issue. Under load the hotspot can reach around 105°C, with a large hotspot-to-core delta, while the VRAM temperatures are much lower. I’ve already opened the card and I’m replacing all the thermal pads.

I already ordered GELID GP-Extreme pads from thermalpad.eu:

• 2.5 mm for the GDDR6X area
• 2.0 mm for the backplate
• 1.0 mm for the VRM/power sections

For the GPU die itself I want to use Honeywell PTM7950 instead of normal paste, but finding a seller I actually trust is turning into the annoying part.

MODDIY seems to have a good reputation for genuine PTM7950, but shipping to Belgium makes a tiny piece ridiculously expensive. Some EU sellers are out of stock, and with others I keep finding mixed reviews or people questioning whether the product is actually genuine.

I don’t really care what sheet size I have to buy. I mainly care about authenticity and buying from a reputable seller.

Does anyone know a reliable EU-based seller for real Honeywell PTM7950 that you’ve personally used or that has a strong reputation?

Would especially appreciate experiences from people who have actually bought PTM7950 from the seller and tested it on a GPU.

Thanks!

[supprimé]

Only god knows how mad I am right now..

Bought one ai ultra for 100€ just to have same usage as one ai plus.. refreshes every 7 days and runs out faster than plus.

Title: Binance has restricted my account since 27 March — no final decision, no legal entity, no complaint route, and support keeps avoiding basic questions

I am making this post because Binance support has now turned this into an endless loop. I have already posted about this before, but the situation is still unresolved and I want the full record public.

Previous posts for context:

https://www.reddit.com/r/binance/comments/1t804b5/formal_complaint/

https://www.reddit.com/r/binance/comments/1t7dtbf/binance_actively_telling_me_lies_in_support_chat/

https://www.reddit.com/r/binance/comments/1t79us1/binance_being_absolutely_useless/

My Binance account has been restricted since 27 March after a rejected USDC withdrawal attempt. The withdrawal did not go through. No funds were sent to the destination address. Binance’s own bot said the withdrawal request was rejected and that the funds would be returned to my Binance account. Despite that, my withdrawal function and other account functions have remained restricted ever since.

Since then, Binance has shown multiple restriction messages and codes, including RW00218, RW00142, RW00270, risk-control restriction messages, Terms of Use restriction messages, Pay restriction, and sell function suspension.

The issue is not simply “Binance is reviewing my account.” I understand that a crypto platform may conduct AML, security, risk-control, fraud-prevention, or Terms of Use reviews. I am not asking Binance to reveal confidential investigation details. The issue is that Binance has restricted access to my funds for an extended period while refusing to give a clear next step, refusing to request documents, refusing to provide a final decision, refusing to identify the responsible legal entity, and refusing to provide a proper complaint route.

The timeline Binance gave me has constantly changed.

First, the automated message told me to allow 24 hours.

Then support said the review could take up to 30 days.

Then it became 30 working days.

Then support said the review started on 27 March and should conclude around 7 May.

On 6 May, I directly asked support: “Tomorrow I can expect an email or some answer about the review right?”

Support replied: “Yes, as the agent said on the 7th, you should expect an email, if not, you can reach out.”

On 7 May, I received no email, no app notification, no final decision, no document request, and no meaningful update. When I contacted support, they simply said there were no updates and that the review was still ongoing.

That is one of the main reasons I am posting again. Binance created a specific expectation of a 7 May update, failed to provide it, and then refused to explain why that update was not provided.

I have repeatedly asked Binance if they need anything from me. I asked whether they need source-of-funds proof, source-of-wealth proof, wallet ownership proof, identity verification, an explanation of the rejected withdrawal, or any other documents. Binance repeatedly says no action is required from my side. But if no action is required from me, then the next action must be on Binance’s side: issue a decision, request documents, restore withdrawals, or provide an offboarding route. Instead, they keep saying “wait.”

This creates a completely closed loop:

The Binance app tells me to contact support.

Support tells me they cannot provide details.

I ask what documents are required.

Support says no documents are required.

I ask when the review will end.

Support says there is no timeframe.

I ask for the next step.

Support says wait.

I ask for the responsible legal entity and regulator.

Support ignores the question or gives a generic review reply.

This is not a real resolution process. It is a loop.

One of the most serious issues is that Binance still has not clearly identified the legal Binance entity responsible for my account.

I am a Belgian consumer. I contacted the Belgian FSMA. FSMA replied under reference COC_20260508 - 24748 and stated that there is no Binance group entity registered in Belgium. FSMA also stated that, according to their information, Binance services to Belgian clients are performed by the entity established in Poland, and invited me to contact Polish authorities.

After that, I asked Binance support to confirm the legal Binance entity responsible for my account and the competent external complaint/regulator route. This is not confidential AML information. This is basic consumer information. A user whose funds are restricted should be able to know which legal entity provides the service and where an external complaint belongs.

Binance still has not answered this properly.

A specific example: I asked support to answer five procedural points directly:

1. the responsible Binance legal entity for my account;
2. the competent external complaint/regulator route;
3. whether any documents are required from me;
4. the next written step or final decision;
5. the expected complaint response date for complaint CC9244907.

Support replied: “This is the team handling your case.”

That is not an answer. A “team” is not a legal entity. A support team is not a registered company name, not a registered office, not a regulator, and not an external complaint body.

They then referred me to a law enforcement link, but when I pointed out that I am not law enforcement and that I need the responsible entity/complaint route as a consumer, they still did not give a clear answer.

Another example: I asked about MiCA Article 71, which concerns complaint handling by crypto-asset service providers. Instead of answering my complaint-handling question, support pasted a Terms of Use template about Binance’s right to suspend or freeze accounts. That was not responsive. I was not asking whether Binance claims a right to suspend accounts. I was asking about Binance’s complaint-handling procedure, responsible entity, regulator, response deadline, and external route.

The support handling itself has also been unacceptable. I have been transferred between many agents, including Gofy, Lydia, Julius, Bree, Recel, Jeremy, Nesrine, Kelvin, Skander, Yanis, Tom, Jeff, and others. The pattern is almost always the same: an agent says they will read the history, asks me to wait 5–10 minutes, 10–15 minutes, or 15–25 minutes, then either gives the same generic reply, transfers me again, or the conversation goes nowhere.

Several times I was told my case was being transferred to a specialist and that the specialist would respond in 5–15 minutes. I waited far longer and still received no meaningful update. Several times agents said the case was escalated, expedited, prioritized, or sent to the relevant team. None of those words resulted in a final decision, document request, escalation reference, responsible department, deadline, or clear next step.

One agent told me the review was in its “final stages” and that the case had been expedited. Weeks later, the answer was still the same: no update, keep waiting.

Another agent said I would be given an update on May 7th. Then on May 7th, there was no update.

Another agent told me “This will not be resolved today unfortunately” but still gave no next step.

Another agent asked whether I wanted to file a complaint instead of answering the update question. When I filed a formal complaint, Binance registered it under reference CC9244907. But that also has not fixed anything so far. I still have no final decision, no withdrawal access, no offboarding route, no responsible entity, no regulator route, and no proper response deadline.

I am also uploading the full chat transcript and the complaint reports. I want anyone who has time to read them. Read the full chat if you can. Do not just read Binance’s public comments. The actual live chat shows the problem clearly: repeated generic replies, repeated transfers, failure to answer basic procedural questions, changed timelines, missed 7 May update, and no meaningful resolution path.

This is not about me demanding confidential AML details. This is about Binance keeping a user’s funds inaccessible while not providing basic procedural fairness.

The questions I still need Binance to answer are simple:

What legal Binance entity is responsible for my account?

What is the competent external complaint/regulator route?

What is the final response deadline for complaint CC9244907?

Is any document or explanation required from me?

If no documents are required, what exactly is Binance waiting for?

Will Binance restore withdrawals, request documents, provide a final decision, or provide a safe offboarding route?

Why was the promised 7 May update not provided?

If Binance no longer wants me as a customer, what is the process for withdrawing my remaining funds and closing/offboarding the account?

I am asking Binance publicly: stop sending me back to live chat unless live chat can actually provide a concrete answer. Live chat keeps saying the review is handled by an internal team, but then Binance also says live chat is the highest support channel. That makes no sense. If live chat cannot see the review details, cannot make the decision, cannot provide the responsible entity, cannot give the regulator route, and cannot provide a final response date, then live chat is not a real resolution channel.

My requested resolution is simple:

Restore my withdrawal access, or request specific documents from me, or issue a final written decision, or provide a safe offboarding/withdrawal route, and confirm the responsible Binance legal entity and external complaint route.

Case IDs include #159471088, #160999529, #161112218, #161115300, #161387074.

Formal complaint reference: CC9244907.

FSMA reference: COC_20260508 - 24748.

I am posting this because users should know what can happen when an account is placed under review. You can be told 24 hours, then 30 days, then 30 working days, then a specific date, then nothing. You can be told no action is required from you, while your funds remain inaccessible. You can be told the case is escalated, prioritized, and expedited, while still receiving no real answer. You can ask for the responsible legal entity and complaint route, and support may still refuse to give a clear answer.

Binance, if you reply publicly, please do not reply with “contact live chat.” That is exactly the loop I am documenting. Reply with a real procedural answer.

I want to publicly document my Binance experience because this has become unacceptable and other users should be aware of what can happen when an account is placed under review.

My Binance account has been restricted since 27 March after a rejected USDC withdrawal attempt. The withdrawal did not go through and no funds were sent to the destination address, but my account has remained restricted since then.

At first, the issue appeared to be temporary. I was shown or told that it could take around 24 hours. After that passed, support told me the review could take up to 30 days. Later, it became 30 working days. Then I was told the review started on 27 March and should be concluded around 7 May.

On 6 May, Binance Support confirmed that I should expect an email or answer on 7 May, or reach out if I did not receive one.

I asked:

“Tomorrow I can expect an email or some answer about the review right?”

Support replied:

“Yes, as the agent said on the 7th, you should expect an email, if not, you can reach out.”

On 7 May, I received no email and no meaningful update. When I contacted support, I was only told that there were no updates and that my account would remain restricted while the review was ongoing.

That is the core problem: Binance keeps changing the timeline, then refuses to explain why the previous timeline was not respected.

My account has shown several restrictions and codes, including:

• RW00218 withdrawal restriction
• RW00142 withdrawal restriction
• RW00270 sell function temporarily suspended
• Pay service temporarily restricted
• withdrawal restriction due to Terms of Use
• risk-control restriction messages

Support also told me that my account had transacted with addresses outside Binance’s Terms of Use. However, no clear next step has been given.

I have repeatedly asked Binance whether they need anything from me, such as:

• additional verification
• source-of-funds proof
• source-of-wealth proof
• wallet ownership proof
• explanation of the rejected withdrawal
• any other documents or clarification

I have repeatedly said that I am fully willing to cooperate immediately.

Binance repeatedly says no action is required from my side, but at the same time they keep my funds inaccessible and provide no final decision, no document request, no complaint reference, no reliable timeline, and no clear resolution path.

The communication has been extremely poor. I have been moved between many agents. Agents repeatedly tell me to wait 10–15 minutes while they review the history, then they either give a generic reply, transfer me again, or leave the conversation. Several times the chat was closed while the issue was still unresolved.

Support keeps saying the case is:

• escalated
• expedited
• prioritized
• sent to a specialist
• sent to the relevant department
• handled by an account handler

But none of this has resulted in a real update. No escalation reference, no responsible department, no deadline, no written next step, and no final decision has been provided.

One support message even stated that my case has taken “longer than anticipated”, which confirms that Binance knows this has exceeded the expected timeframe. But even after that, I still received no explanation of the delay and no meaningful next step.

What makes this worse is that when I post or ask publicly on platforms like Reddit or X, the response is usually something like:

“We can see you are connected to an agent and they will assist you.”

But in the actual support chat, the agent often just repeats that there are no updates, transfers me to another agent, or disappears/leaves the conversation. So publicly it looks like Binance is helping, but privately the support loop continues without resolution.

Today, support told me again that there were no updates. After I replied, the chat suddenly showed that I was being connected to an agent again, which suggests the previous agent had already left or disconnected without properly addressing the issue.

This has happened repeatedly: I ask direct questions, support avoids them, then the chat is transferred or closed.

The questions I have asked are basic procedural questions, not confidential investigation details:

1. What is the legal Binance entity responsible for my account?
2. What regulator or authority handles complaints about my account?
3. Can I get a formal complaint reference number?
4. Is anything required from me?
5. If nothing is required from me, when will the review team make a decision?
6. If Binance no longer wants to provide services, what is the offboarding process to withdraw my remaining funds?

These are not confidential AML or investigation details. These are basic procedural questions that any platform holding user funds should be able to answer.

I understand that Binance may need to conduct compliance, AML, security, or risk-control reviews. I am not asking Binance to reveal confidential internal investigation details. I am asking for basic fairness, transparency, and a real resolution path.

The issue is not only that my account is under review. The issue is that Binance has restricted access to my funds for an extended period, gave inconsistent timelines, created an expectation of an update on 7 May, failed to provide that update, transferred me between agents repeatedly, closed chats while unresolved, and continues to provide generic responses without any concrete next step.

Related case IDs include:

• #160999529
• #161112218
• #161115300

Binance, I am asking for one of the following:

• restore withdrawal access;
• request the documents or explanation you need from me;
• provide a written next step;
• provide a formal complaint reference;
• identify the legal Binance entity responsible for my account;
• explain the offboarding process so I can withdraw my remaining funds.

Keeping a user’s funds restricted for this long while providing no reliable timeline, no action request, no final decision, and no proper complaint pathway is not acceptable.

At this point, I am genuinely confident Binance will probably respond to this with the same generic message again: “your case is under review,” “please wait patiently,” or “we can see you are connected to an agent.”

But that is exactly the problem. I am not asking for another scripted response. I am asking for a real procedural update, a formal complaint reference, a responsible legal entity, and a clear next step for accessing my funds.

u/BinanceHelpDesk u/binance please escalate this properly and provide a real written update, not another generic “wait for review” reply.

https://preview.redd.it/iem3pos3jozg1.png?width=607&format=png&auto=webp&s=9616a78f007c085b1caf1c96b575b3ea1b313d44

Please see that screenshot

https://preview.redd.it/scf34qmyk3zg1.png?width=713&format=png&auto=webp&s=baaeb1d55642f9edae1d30a546de2e0a22df6cc0

please see the screenshot