Quick question
Recently switched to Telus due to falling out with Bell, but having the exact same Internet connectivity problems due to them using the same line Bell used. Already went back and forth with Bell for a very very long time, but long story short, they refuse to look deeper than a light test because they claim they don't need to help us further if, "on their end, everything is fine".
I'm in the process of contacting CCTS, and just wanted to make sure this is the best course of action. My logic is they'll force Bell to actually fully inspect our Internet lines, but maybe I'm misunderstanding. Thank you