Amazon UK live chat keeps showing an error. Are there any other contact channels?
I placed an Amazon UK order yesterday, and it is scheduled for delivery on Monday. I’m currently away, and nobody will be available to receive it, so I need to ask Amazon to delay dispatch or delivery until later next week.
The Contact Us chat gives me an error every time. I have tried different browsers and the app, but it still does not work.
I’m currently outside the UK and do not have a UK phone number, although I can make calls through my company’s VoIP service.
Has anyone experienced this chat error after an account was reinstated? Is there a working Amazon UK international number, email address, or another support channel? Also, can Amazon actually delay an order before dispatch, or would I need to arrange a hold with the courier after it ships?