u/MeasurementThin1805

At my location, there were several customers that couldn’t find where our 2 trash cans are located. We have them located by the doors. There have been so many people coming up asking where they are.

I don’t know why this happened to me. I had put in my 2 weeks. My final shift was on a Friday and it was the only shift I worked that week, I had to request off due to finals for a majority of the week. I thought it was going to be a pretty standard last day. I arrive for work only to find out I was removed from hotschedules with no notice from a director or notification from the app. I was only informed by the shift lead working. They said I could work my shift if I wanted to, but because payday had already happened for the previous pay period, and because getting your final check involves returning your work uniform and I was moving out of state for internship in a few days, I didn’t work my final shift and just went home.

I’m not sure why I have this issue. When I turn my car on, it says “attempting to connect to Bluetooth” and never does it automatically, I have to do it manually on my phone. Is there any way to fix this? I have my phone connected to the system

I was working iPad one day and there was this really riced out civic (8th gen). This thing was tuned to the point where it was popping every 2 feet it moved. That 8 second 0-60 tho 🔥

I also recall seeing an insanely riced Silverado: this thing was lifted several feet, muffler deleted, had a large diffuser, 5% tint, modded grill, I don’t even remember all of it

One morning two middle aged women called the store asking for a refund on their food since it is cold, and we said we could do it if they brought back the food and the receipt. They came back through the drive thru but didn’t bring anything back to the store and demanded their order again for free. Now this situation was strange because 1. Their order was $20+ and they just simply wanted us to remake the whole thing and 2 they didn’t bring back any evidence of the order so they probably were trying to scam us. They started yelling after we said we couldn’t refund the order and we just closed the window on them 🤣

When I used to work at my cfa location people would somewhat frequently talk on their phone when ordering. I understand if they’re doing it because whoever they’re calling is placing their order, but most of the time they’re just talking to some random person and not paying attention. I don’t understand why this is normal for some people. You wouldn’t be on your phone calling someone else in a normal conversation. It’s disrespectful to do that. This also used to be more frequent at one of my previous retail jobs; many people would be on FaceTime on speaker full blast. I get that we are workers and we’re just taking your order and we’re not anyone you know, but please have enough respect to briefly pause your conversation on the phone to order

Since I worked at the location in my hometown (and only one location exists in my town) nearly every shift I’d see a customer I knew. This could range from old high school/middle school teachers, highschool friends, and even people I haven’t seen in over 5 years. Once, I literally saw my aunt’s ex husband who the last time he saw me was when I was like 2 years old, and he recognized me. It’s interesting how many people I’ve seen as customers that I’ve known through the different stages of my life

One thing I’ve noticed is, the more reliable the car, the more polite the customer is. Everytime I have a customer in a Toyota/honda or brands owned by them they’re always very polite. But if it’s a crystler or something that isn’t always the case. I’ve had multiple crystler products always be on the phone when ordering, smoking up a storm in there car, etc

Last night, a situation happened in my work group chat between my operator and a female employee who is a minor.

Basically, we were short staffed by 2 people and this employee was one of them, and she stated in the group chat that due to car troubles she wasn't able to make it into work. Now usually when this happens, nobody questions it. But that night for some reason, and my operator wasn't even at the store, replied "Uber?" to the message. The employee replied back, "Im 17." Now at this point this is obviously a no to uber, but my operator didn't stop there. He was talking about uber teen accounts, but in a way that was trying to coax the employee to uber. Now here are the problems with this:

1. In the employee handbook, there is no expectation to use taxi services such as Uber or Lyft to make it to work if you are unable to due to car troubles or whatever. Also, the operator wasn't even offering to pay for the uber. This employee lives 30 minutes away; that's going to be an expensive round trip coming out of the employee's pocket. Also, teen accounts require extra stuff to setup, such as PINs and parental supervision. and honestly, even if I was 17, I don't think I would uber with a random person anyway.

2. This just seems creepy. The employee (who is a minor) stated their age yet my operator still tried to coax her into coming to work. Despite teen accounts existing, this is a minor. What if the employee doesn't feel comfortable spending like $30+ on an uber to work, let alone be in a car with a stranger at that age? Also, this is just generally crossing boundaries. Stating age was clearly a no, but my operator persisted. Even though it's inconvienent for the store to be short staffed and the operator might loose profits, that doesn't make it right to cross boundaries with a minor, or anyone in general. You still have to respect "no" for an answer, despite the inconvienence. As someone who in the past has struggled with other's boundaries, it makes it so much worse when you don't respect them. A no is a no, and you must repsect that.

I've had 2 jobs that lasted over a year, this being one of them, and I've noticed how high the turnover rate is.

My previous job was little caesars; I worked there for about 15 months or so, and during my time there, I had basically the same coworkers from the day I started until I left that job. We had maybe 20-25 employees total. Only maybe 3-4 people had quit within that year. As for management, none of them left and nobody new became management.

In roughly a year at CFA, my location has maintained a consistent 80 or so employees at any given time. Only like 5-10% of my coworkers who were employed when I started still work here to this day. Now, there is some bias in this. My location has fired a fairly decent amount of people, not everyone just quit due to calling out too many times for example. There would be people that would call out literally every saturday. However that being said, there's been a lot of people quitting. Some people just quit without putting in a 2 weeks. And it's a completely different work environment now

at my location, my food truck director just quit on the spot with no 2 weeks. Why I know this person quit, is because my location uses GroupMe for communication and I saw they got removed from the group chat and their shifts still existed within hotschedules. This person was not the type of person I'd expect to just quit, as they were very nice and happy most of the time and seemed to enjoy working. Unfortunate timing for my location however, as the food truck season is beginning to start and will be very busy with their scheduled truck times

So many times I’ve had mobile orders such as mobile dine in or curbside and they don’t order sauce for some reason, but then ask for it after being handed their food. This doesn’t always seem like a big deal but in the middle of lunch, this is bad because as a server there’s so many other orders to run out, and we can’t just stop with the orders for other people. Having to walk back inside after serving a curbside order to grab like 2 chick fil a sauces when we’re having like 10-15 orders having to be run out per minute is difficult to manage.

At my location, if you quit leadership wants your uniform to be returned to receive your final paycheck. This happened to one of my friends who quit and didn't receive his final paycheck, and he didn't even get notified that he had to return his uniform; he had to text leadership and ask. This is a strange policy because if you've been a long term employee your outfit might not be in great conidtion, because mine for example isn't; my shoes are starting to fall apart, my pants have loose threads and my shirt is worn. Unless they work to restore the outfits for new employees