r/ChickFilAWorkers

I stopped by a Chick-fil-A where I'll be starting again in a few weeks to check on my uniform status and decided to grab some food. I worked at this location several years ago, and for context, I've worked in BOH for six years across four locations. I'm pretty familiar with how items are assembled and packaged, to say the least.

I ordered a lettuce-wrapped CFA Deluxe and asked the employee to add a red flag requesting a bowl. He insisted it already came in a bowl and didn't need one. I explained that it normally comes in a sleeve inside a clamshell. He insisted he knew what he was talking about. I told him I did, too. As far as he knew, I was just a regular guest until I mentioned my BOH experience at the end. Low and behold, my food came in a sleeve inside a clamshell, with no red flag. Exactly what I'd said would happen. So I had to walk back up and ask for it to be corrected. I don't even mind the sleeve, but I specifically wanted the bowl so the cheese could melt properly over the sandwich.

I'm having a horrible week. Between the grief of losing loved ones and personal circumstances, I'm struggling to even get out of bed before noon most days. Today is the first day in a month I haven't had a drink before noon, and I just wanted to get out of the house, enjoy some food, and have one thing go right. I haven't looked forward to much of anything lately. I wasn't asking for anything complicated or against policy. I just wanted my sandwich in a bowl so the cheese would melt! That's it!

After six years in BOH, I understand mistakes happen. I've made plenty myself. But there's a difference between making an honest mistake and refusing to communicate a reasonable guest's request because you're convinced you know better. You never know what kind of day someone is having, and sometimes the smallest things make a difference.

Please. Just put the red flag on the order. It's a button and a few words!

Rant over.

I occasionally get someone who has common sense and speaks above 30 dB, but 80% of the time I have to nearly stick my head in the car to hear what they’re saying 🤨

I started working at a new cfa, so I have been there as long as our cfa has been, which has been about 5-6 months now. There are the ups and downs with that on its own, which is a complete different story.

I feel like I am putting my whole soul into the job. I’m working on average like 50 hours a week. I stay almost everyday, and I also am an opener so I’m there as early as possible. Everyone seems to be being promoted around me, despite being told I have been doing an excellent job, and at first this was all that was really bugging me, especially because i’m making 12/h and no matter how much overtime I do i’m still not making much 😔

Lately though, I have been being made fun of, teased behind my back, my coworkers have a nickname for me I’m not supposed to know about. I was super close with someone like i’d fully call them my best friend, and randomly they seem to despise me and I have no idea what was said or what even happened between us and it’s making me so beyond depressed.

Im not able to sleep anymore, I stay up all night having panic attacks about work. I have nightmares about work when I do sleep.

But I also am too scared to leave. I love this job, and I have been pushing so hard, I wanted to become smth I wanted my cfa experience to last longer than this, but I don’t feel like I even belong there or fit in, even though I have been there one of the longest.

Am I being pathetic for leaving this early?? What made you decide to finally just leave?? Should I stick this out, will it get better??

i have been in training for 4 months at this point, and my operator says i’m not pushing myself to help the team hard enough. im a student and i go into work right after school so safe to say im not ALWAYS giving 300% energy, but im always cheery with guests and our team. i was essentially given an ultimatum that i need to improve asap or im gone. should i just put in my 2 weeks? i have been thinking of quitting anyways as i have a lot going on outside of work. i dunno, just looking for advice

I absolutely hate front counter after 2PM, cause it's just me on front doing everything with barely anyone else helping me, like I got a line, I'm stressed and want to cry cause the guy on utilities already left, I need to restock lemonade, teas, and the mini fridge but cant with a whole line until someone actually comes to help me! And that one manager (mine was a guy who was on shift) who says "it can wait" WHEN I JUST WANT A 5 MINUTE BREAK AND ORGANIZE LITERALLY ANYTHING ELSE.

Like I prefer drive thru, I just take orders and always have 1 or 3 coworkers helping me do so. Front counter I'm alone until 4 to 5PM when the high school kids come in for their shift. I am dead serious I wanted to cry and just go home after feeling abandoned on front counter and the director (ONLY GOOD UPPER MANAGEMENT PERSON WE GOT) already left for the day. The moment she walked out, I wanted to absolutely break down crying while curled up cause if a stupid bus comes in, only 1 or 0 people will help me. SHE was the only one who bounced everywhere and helped everyone.

Cause what do you mean I got to do school rush, that unexpected mid rush at 5PM, than dinner hours!? Sometimes when the FC person at 5 comes in, they're dragged into a different station and I'm just left there ALONE WITH 10 THAN THE UNEXPECTED BUS OF 46 KIDS COME IN!?

Like what do I do or say about my situation and my dislike for front counter??? Do I tell a trusted manager I hate being on front after 2PM, shut up and deal with it til I'm depressed, or shut up and cry in the bathroom every chance a get!? I am still a minor, the main boss say they don't want me burning out, than the higher up but lower position than them puts me on front counter 3 days in a row!? TOOK 3 DAYS for me to want to scream and cry!

as i’m sure everyone is aware, uniform cost (when hired) is covered by CFA unless you quit/terminated before your 90days. i’ve recently started working at a new cfa and am quitting before my 90 days so this is new territory for me.

from what i’ve seen happen at my store specifically, former employees must return their uniform (past 90 days or not) IN ORDER to collect their last paycheck.

does the handbook say anything about this? am i crazy or is it double dipping for them to charge me for the uniform AND request it back? am i at risk of not receiving my final paycheck if i don’t return it? i read the entire handbook during orientation and saw nothing abt needing to return it, only that i would be charged.

I woke up this morning and saw this was something being tested at select locations (I think near Las Vegas and Nashville?) but if they come nationwide, how would you feel?