Starling bank did a search on me with cifas and decided to close my account. Anyone advice please
I’m unsure what to do please I need advice
In October2020 Lloyds bank put a marker on my name with cifas and that led to my Lloyds, Santander and Monzo account getting closed. I have starling bank since June 2020 but that wasn’t closed.
On Friday I received a message from Starling bank saying they’ll close my account in 3 months because they reviewed my account and with some information they got, they won’t be able to allow me bank with them anymore. if I want more information, to reach out to credit and fraud agencies.
I reached out to TransUnion, I was told the only negative thing on my account is that I’ve opened 3 accounts in the last six months. And cifas came back saying Starling bank undertook a search using my details, if I want more details to reach out to starling bank which I take as a good thing because when I add the marker and I’ve asked to see what details they have on me, it shows all the details saying Lloyds bank put a marker and that’s not there anymore.
Since I received the message from Starling on Friday, I tried opening nationwide online it says based on information I provided, they can’t give me an account and when I rang them I was told it’s declined straight from the head office so they can’t offer any help.
Has anyone been in this situation and how did you resolve it please.
I did not commit fraud as well I was just gullible I let someone else use my bank account and got in trouble for it. Now I know better