Trying to get Survivor benefits for over 1 year, how does backpay work?
I live overseas. My children's father passed away over a year ago in the US. In March 2025, I contacted the appropriate social security office via email. I never heard back, so I contacted the main social security office, was directed somewhere else, and sent a final email on June 2025 including all of our social security numbers and information. I never heard back, other than an email "we received an email and will contact you shortly". Finally 3 weeks ago, I decided to call, and tried to set up an appointment. I had heard nothing so I called again.
On the phone, the person said that the date I called would be the "protected filing date" and I asked about what that meant since I had been trying to file for a year. She couldn't really tell me, but said definitely to save all of the emails and records for the day I have my appointment over the phone. Has anyone had experience with this? Am I likely to get the benefits starting from January this year then? Thanks!