Wheelchair challenges
My significant other is in a wheelchair and is unable to move themselves. We're based out of NYC so it's always a walk / roll to get to grand central and a process to get on the train.
The ramps rarely work / are often broken. Conductors are nowhere to be found and
The first 5-10 minutes are always stressful and spent trying to make sure we don't get people's suitcases bashed into my partners feet by people trying to make their way down the train platform.
All of this is fine / the reality of having a wheelchair in NYC. The problem becomes with all of this going on remembing to activiate the ticket before boarding. I have a monthly pass so it's just not a consideration. My partner doesn't.
It just adds insult to injury to after all of that stress of getting the wheelchair onto a crowded train with no help to pay an $8 fine if I forgot in the rush to activate the ticket right away.
I don't know. Maybe I'm asking for too much but it'd just be nice for once for MTA to not treat the disabled like second class citizens.