u/MoonElfAL

Since my internship I have never worked in a office. Currently working in a WFH call center role. When applying for non-remote roles will employers see it negatively to have only held positions that were remote?

Last time I had an interview for a non remote role the recruiter brought up “I saw on your resume you only have remote experience. Just to let you know we are fully on-site and only go remote for weather events”

500lbs+ and recently prescribed 0.8 foundayo. I’m not to sure if it is working. I am on day 2 and don’t feel much of a hunger surpression. I guess I have to take it for a month and get a stronger dose till I find the right one?

I am thinking to swap out sitting during calls to standing then I saw on amazon they have these walking pads that I could also buy for even more excercise. Anyone use these?

Now when I sleep I have dreams of taking calls and they are usually replays of the bad calls. I work from home and my home office is in my room tried to seperate my work area with a divider but seems work is always on my mind replaying the bad calls. Anyone face this too?

Very first IT help desk job after my internship in 2023 was at a managed service provider for ISPs and my contract got terminated for performance. I consider it as being fired because I never heard from the contracting company again after returning my equipment. I’m doing much better at my new help desk position and avoiding the mistakes I did at my first role that got me fired. I have zero references at the first help desk job (3 months) and I was wondering if it might be better to leave it off my resume since my current position I have already been there for 6 months now. There is also a 3 year gap between the job I got fired from and the job I currently work at where I was applying for jobs and doordashing during that time.

Better to leave off the job I got fired from or not?

I’m currently in an internal IT help desk role that’s run like a call center and inbound calls only. We take back-to-back calls and have to meet strict metrics (AHT, performance goals, etc.) to stay employed.

For those who have worked in a more traditional help desk that’s primarily ticket-based, how different is the day-to-day experience? Is it less stressful? Do you have more time to research issues and troubleshoot before responding, or are the expectations and pressure about the same

I’m approaching 6 months at my help desk role and wondering if it’s better to move up the ranks or job hop?

I’m a sub contractor for a large company and the promotion path is tier 1 to tier 1.5 and then tier 2 to speciality teams(mobility, training, work force management, etc etc). The most coveted roles in the promotion path are team lead and subject matter expert. Getting promoted is competitive and requires excellent average handle time, customer surveys, after call work, and first call resolution. I’m still struggling on all my stats except for customer surveys which is at 95%.

I’m thinking about applying for other help desk jobs because this one is in a call center environment and sometimes it is back to back and repetitive with mostly password resets. In addition, there doesn’t seem to be any room to be a system administrator.

My goal is to become a Linux system administrator and that is the only type of system admin I want to be. I’m studying Linux+ everyday. What do you think?

Last month I got a DSAT and now just 13 days in June I have gotten about 10 QA feedbacks, none were bad just some mistakes here and there. I am new with this company and we have been a lot busier this month but feels like I am being targeted by QA for priority in quality audits? I have been working hard this month to not get any negative surveys and so far am sitting at a good average but has this happened to anyone else?

Company is always asking for volunteers amd everytime I apply I get rejected for VTO. Is there more to it and most call centers companies only grant it to top performers?

My call center releases metrics daily and I am last place in every stat. It’s only been 2 weeks out of training but I am far behind even people that I left training with.

Should I quit before they fire me? I don’t see how I can improve this month as all of my stats are toast

I have a crown(10 years old) on a a molar. I believe the number is 30. Next to it I had an extraction for #29. The extraction took place about 7 months ago. Since Wednesday the crown has been hurting to the touch. Today, there is a bump where 29 use to be. The pressure on 30 is not as much today but still painful to eat.

I’m not so worried about the crown but more of the structure under the crown and if it is decayed. The pain feeling terrible at times and wondering what may have caused this?

I received a negative CSAT with a very lengthy comment. I’m still in probation, so am I screwed? So far this month, I’ve only received two other CSATs back: one was 100% and the other was 85%. Now my third one was a 20% rating.

For three years we have had a fiber line from one neighbors house to the neighborhood fiber box going across the street. They were suppose to bury it, some people showed up and made a little line across the road and left. Will gfiber ever fix this?