Best Customer Service and Support for a phone plan
I’m in Austin, and I currently use AT&T for about 15 phones for my business. I really, really like the convenience of walking into a store and getting immediate help. My phone plan is out of control price wise, and I’ve found that when I walk into an AT&T store with a business account, they just literally tell me to a call a number. I usually make them call, because I’m in the store after already calling that number and getting no help. The customer service/support on the phone is all outsourced overseas nonsense that never help or solve my problems. The employees have literally told me they are all sales people, and so are most of the people on the phone. Once you have a plan, they don’t care about aftercare. My phone plan is also extremely expensive ($600/mo). Who should I switch to, prioritizing in person customer service and support, and good cell phone service in the Austin, TX area? I would really like input with personal experience in my area. I am not paying anything off (I buy the phones outright and refurbished from another business).