Does anyone have a suggestion for a mesaging app? I had been using Samsung & loved it bc I could Pin favorite contacts, set individual text notifications & ringtones for each contact. I could customize each contacts background. It was the tits! Ive downloaded like 7x mesaaging apps and none of them can do everything Samsung did. I need Tech Fam to cue me in! Is there another platform that does everything that Samsung did?
I don't think I have ever experienced as much dysfunction and defending of poor performance. I never would have thought I'd be experiencing misappropriation of customer's funds through questionable and manipulative practices in order to keep the cuffs on you, even if they have utterly fallen short on fulfilling promises that were made pre-sale by Verizon. My only conclusion is they need to retain as much line subscriber meat as possible to keep "the churn" down while they figure out one of the worst roll outs of Al I have seen by a long shot. So abysmal.
At the beginning of the year I noticed a promotional tablet offer. Generally a phone is enough. The main thing I like to use these devices for is to interact with medical monitoring tech stuck on me. I use and monitor (glucose, vestibular, hearing interface with AI....). This was prompted by my wife breaking her phone and since we both had older ones, seemed like a good time to participate in this.
I will truncate the story commencing with the visit to the store, as the experiences illustrated out here on Reddit are right in line with others. We decided to go with the phones and promotional tablet.
As mentioned previously, I have medical issues as a 100% disabled vet I don't say this for pity; That is the fact that ties me to my income.
As it happened, at the store the sales associate was an Army vet and during the sales process he said he would personally make sure I'd get the tablet. So at $10 a month for this device, home internet with a good price and the line charge that may pinch the budget-but only a bit. Doable. This we can afford.
It is turning out to be the absolute worst decision I've ever made.
I didn't realize that this tablet... and the attempts to work within Verizon's framework just to get it solved is useless. Not euphemistically: Useless. An uncountable attempts for hours and hours and hours and hours. After multiple times doing this, you start to see the predictable "story arc" play out the same way each time. At some point I could tell where this would end by the artificially injected enthusiasm narrative and initial setup of setting customers expectations by cheery commiseration then, "We'll get this fixed for you, OK?"
From this point on I know I'm screwed.
Nothing ever worked out correctly. None of it. And the blame shifting is incredible. So I ended up here, as many do, with the intention of broadcasting the problem. Wild.
You find out that if you want things to -possibly- be fixed you'll fare better on a social platform, at least at being heard. And, astonishing to me, you will soon find Verizon associates bashing customers in a public manner that is really bad news for the company. Bitch all you like as 6-pack Joe but qualifying you ARE a Verizon employee and absolutely know this person is wrong because they do everything right.
And if they can't convince you, some of them start with the "just another stupid customer" or, as in my case with "No_Emu_88". His initial comments were fine but predictable, but moved into the now expected treatment you'll get from these folks. It ended with:
"This guy has to be suffering from some sort of mental illness may be due to war maybe not. I'm blocking the thread, he is insane and just wants to bitch about nothing."
Nothing.
* Complaining about being charged all at once for a tablet that should have been $10 a month, unannounced, that resulted in a bank account with negative numbers and other bills not being paid = Nothing.
* $35 overdraft fees daily for the screw up = Nothing.
* Waiting for weeks and weeks for the laptop. The Samsung Galaxy Tab s10+5G never came. = Nothing.
* After some 6 months and countless interactions with Verizon a tablet of half the value, a Galaxy Tab A11+ 5G did. = Nothing.
As mentioned previously, I am a disabled vet and live on a specific amount of income and have done so for decades. I know what I make and the income number is exactly the same within each year. I can't simply drop $400 and go run down to the social club while chucking Perrier cans out of my BMW.
That number has caused a cascade of events that grow deeper by the day and I do not have the means to correct it. I shouldn't have had to.
The end result is that I just want them to fix what they've absconded.
They can have any or all this electronic crap. This whole experience, when it comes to a conclusion is that I will not use these things again. I've done it for about a year previously and it turned out to be far, far less distracting. Not an option for many, but it is for me and that'll be that.
Wouldn't it be easier just to send the correct tablet and get your line fee from the home internet we purchased. I mean just fulfill the deal as it was advertised?
Wouldn't it be easier that you tell your condescending associates to quit ruining whatever reputation you used to have by telling them that they are on the professional side of the Reddit equation and need to curtail the speculation of someone's condition because they are complaining?
Hoping someone might have some ideas!
My elderly parent, who lives in another state, dropped their Verizon iPhone and broke it. The only thing currently working on it is voice calls (according to them).
They have asked me to help them get a new one through Verizon. But can’t remember their online password (bill is on auto-pay) and can’t use the phone to reset it.
Anyone have any ideas? If I go to a physical Verizon store by me can they assist? Or is there another way to handle? I am not an authorized user on the account, so parent would need a way to authenticate the transaction and have the phone shipped to them.
Going to where the parent is and handling in person is not an option, based on the parent’s preference for involvement.
I swear this used to be a thing on my older iPhone (I think it was my iPhone 12/13).
My workflow whenever someone read me a phone number over a call was:
Now on my current iPhone, as soon as the call ends, the typed number disappears. I’ve searched online but can’t find anyone talking about this. Am I remembering this wrong, or did Apple change the behavior in a recent version of iOS?
If anyone still has an older iPhone running iOS 14/15/16, could you test it? I’m genuinely curious whether this was an actual behavior or if my brain just made it up.
I have Realme 12 Pro+ 5G and I'm planning to swap it to a Redmi Turbo 3. Both have 512 gigs of storage. Is this a win?
I know nothing about phones and need help. I have a Samsung A12 and I noticed it was slower, losing battery faster, feeling hotter faster etc. It's all slight but noticeable. I went into settings to see what I could do and I saw that it hasn't had a software update since 2024 Do I do the update or will that break my phone somehow?
My experience with Verizon (in line with the other complaints here and elsewhere: They don't help, pivot and shift to sales, be promised emails with solutions... On and on. But mostly unhelpful advice to solve your actual problems. They don't, won't and lie. My experience with them leaves me -$400 in my account (for those of you on autopay... I'd reconsider--that $30 extra dollars you save is now basically an insurence premium to protect you from Verizon and their assumption of what they get to take from your bank account.)
My opinion is this is the result of what I think are disingenuous bait and switch promotions mentioned here and elsewhere combined with an abysmal AI system that is nearly as incompetent as the company is dysfunctional.
At the end of the day, I am no further ahead in getting Verizon to refund money on that promotional item. I am many days in and it is more accurate to say multiple months with the overall experience. I am a 100% disabled veteran that has the resources that reflect that. My check, once a month and that's it. I have no way to pay back what Verizon absconded and I have have zero confidence in them setting anything right (welcome to the club, right?)
So you can imagine the stress. So for the last day, I've been thinking that I should either step it up or give it up. If I give it up , I am not exactly sure what to do. I suppose the bank account will be in negative numbers until my check arrives on the first and I look for resources like food shelves for chow--a world these executives live so far from I'd assume they have a very difficult time perceiving what that is like. I'd be happy to break down for them.
Ultimately, giving up means one less person making it difficult for Verizon grifting consumers in general (though personally I am very motivated to prevent this from happening to my fellow disabled vets.)
Stepping it up doesn't mean trying to come up with a resolution from Verizon as they have impressed on their captured customers that you're not going to get anywhere unless it is sales or 'the hand', so I am thinking of doing something a little more public that will cause more attention to the issue: Let's call it a social awareness campaign. A couple of banners, a chair and a place to sit all over the Minneapolis/St. Paul area. I have the time and motivation and would spend my day hitting a food shelf then protesting in strategically placed public area and perhaps even on a bridge during commute times (I need to check if a permit is required) at least once a week. I'd send out press releases to see if any media wanted to have a chat with me in my old Army uniform.
I would need very little help; perhaps some of you talented quintessential sh*t disturbers can create some impact graphics that I can use (keep 'em polite and factual) or change up on my protests. I've already got a stool and public transportation for disabled vets is free around here, so I've got a ride.
It would take about a week to get this into action, but as I said, extremely motivated to advertise the predatory, hubristic behavior Verizon uses on their customers.
Effective ideas welcomed.
I am currently using an IPhone 11 that I bought back in 2021 and the battery isn't holding as much charge as it used to around 80% battery health, the storage is also a big issue, every update for the OS requires like half of my storage I am on a 64GB version and every so often I need to transfer the photos and videos from my phone to my computer to free up some storage. I don't really ever play games on my phone, mainly just photos videos and scrolling through Instagram. I don't care what the brand is, whether it be IPhone or Android, I want to get a phone with a good camera, good battery life, and good storage. Anything within a $700 USD range it can be a little over budget but nothing too crazy. Any suggestions?
I’ve bought a new iPhone and giving my husband my other
How do I transfer pics etc to both phones from new to old contacts etc
So this is a bit of a weird one. Picked up a lot of 3 untested Samsung Galaxy Exhibits for a YouTube project. MetroPCS branded, but they work on T-Mobile too since the merger. Didn't expect these to connect to anything. They're old, and even back then were budget. Then I found out T-Mobile's 2G is somehow still up. Just for another month, before it goes dark on August 3rd. Something about that made me want to try, especially considering this was one of my childhood phones.
Anyone tried getting an old non-VoLTE phone onto T-Mobile, or an MVNO, recently? Instant no, or is there a workaround, like reusing an active SIM? Appreciate any input. Even if it's just, don't bother.
So this morning my mom called me saying she can’t find her secondary phone. Poco phone. And she can’t remember the gmail id password also for find my device. The phone is probably inside the house only. We’ve checked the cctvs also no one came. Is there any way to track it without the gmail id password??
Hi, I've been having this phone (Samsung A35) for quite a while and well, the problem is that for some reason, at some random times my phone will install apps like Candy Crush and other games that are pre-installed without my permission, and I the problem is, I have no internet conection in my house recently, so we're surviving using phone data, and I think that drains a little bit of it, or maybe is another system process or something? I don't really know, it's annoying. Let me know if you can help me. Please and thank you.
My phone number has been lost into the abyss and all my accounts and connected to it. Is there anyway to intercept my texts? I have tried reactivating to no avail. Now I’m looking for any hacks or tricks to be able to regain access to all my accounts 😭 is there a way to intercept my texts for a phone number that’s no longer active? It was a Verizon number and they say there’s no access I’m lost
Should I do the Costco TMobile switch from AT&T?
Hi I'm staying in a shelter. I have everything necessary to get by and I'm very grateful for it. I start a new job soon and I need a working phone. Any cheap working android phone will help. I already got the free government phone but it broke down and the whole screen is gone
Anyone else with a SAMSUNG phone disappointed or down right upset that by end of this month we are forced to ONLY ise GOOGLE for messenging??? Iam and im no longer gonna purchase SAMSUNG PRODUCTS💯👀🤘!!!
Has anyone experienced super spotty data that either works perfectly (very rare) or doesn’t work at all? We’re not behind on payments and I’ve done all the troubleshooting for both the service and the phone itself. No one can seem to figure out why my phone isn’t working but when I’m on the phone with them, that’s when it works perfectly. Do they just not give good service to people that are paying for cheaper services?