PayPal not helping on delivered but not received dispute
I purchased an item off AliExpress and it shipped through UniUni, once it was set as delivered I never received anything.
Uniuni proof of delivery shows my house and the package itself but an unreadable label. There is also no proof of signature or name for delivery.
I disputed through PayPal but the first time was sided with the seller (they provided incorrect tracking information)
The second time I appealed it but within 24 hours PayPal still sided with the seller.
I called PayPal the second time to re-open the case and have their backend team look at it. The customer rep provided me with the correct tracking number which is where I checked Proof of delivery.
What can I do to ensure PayPal sides with me?