Why are sellers sending higher value items, untracked?! If you are going to charge me $6 for S/H and send it to me for a .78 cent fee, are you expecting it to get lost in the mail, or do you want a buyer to say they never got it and get a coin and their money back. Sellers really need to protect themselves... I rarely have to file a claim or report not received, but we live in a f'd up world... gotta CYA sellers.
eBay Lives are a scam to buyers. Sellers briefly show you items without disclosing damage, or say they're in better condition than they are. eBay doesn't accept returns on these items, so you're typically screwed once you receive it. These sellers will tell you their items are an investment, when in fact, it's quite the opposite. They're just Salespeople. This has been a systemic issue for me across many types of Live shows and sellers, and eBay is not supporting the buyer in this situation. eBay should hold sellers accountable for not disclosing damage.
Jewelry Lives - more often then not, the items are NOT as described, have undisclosed damage, etc. I've bought dozens of items from multiple sellers and this is unfortunately the case with 70% of my purchases. Also, for items above $500, eBay authentication is NOT included. I could list specific sellers, but I've purchased from at least two sellers and both times asked for returns due to undisclosed damage or the item not being what they said it was. Examples: a ring missing a tiny diamond side stone. Wonky shaped rings. "Type A Jade" earrings that were actually Chrysoprase. Selling an "18k" ring that tests at 15k. And a "natural diamond" jewelry seller who sold me an item with lab stones.
Handbag Lives - after receiving a Gucci bag that REEKED of perfume and that was not disclosed, I decided never to buy a bag through a Live again.
Gemstone Lives - probably the biggest waste of time and money. They sell you stones that are cracked, chipped, and low quality (poor color, opacity, inclusions, etc) but pitch them as really great quality. DO NOT BUY GEMSTONES FROM eBAY LIVES. You'll never be able to sell them for what you paid.
Fashion Lives - damage is often not disclosed, they don't always provide measurements, and again, no returns.
Maybe some buyers don't care about this stuff. But I would think most people would be frustrated when they item they bought on a live turns out to be junk they can't return.
I've listed a knee brace for sale on eBay today and it was just flagged for violating ebay's medical policy which states items that are medical and require a prescription cannot and will not be sold. The problem is that there are many similar listings out there that have sold recently. What am I missing? I just don't understand how other sellers are selling these things if this is a strict policy.
I bought a vintage card last night - probably 30 min to an hour after it was listed. (It was a pretty good deal). Seller sends me this. I’m 99% sure they are lying and accidentally listed the card for the wrong price or found out that they should have listed it for more. Can’t find another sale of this card yesterday on any major card selling platform. Any advice on what to do? If I cancel, can I leave a bad review? Or do they have to be the one to cancel for me to review? Not sure why they would request I cancel when they can just do that.
I'm super frustrated that I sold an authentic new Lego product to a buyer that is now claiming the item is not as described. The picture they shared is of a clone product, not authentic and completely different box shape that what I sent. (I can prove that what I sent via mail is a square box but his picture is a long rectangle box)
I've not chosen to either "Accept the return" or "offer full or partial refund". I have until Oct 6 to resolve this so time is running out.
I did respond but some google searching suggests I should not let ebay step in here and just accept a return but I'm conflicted on what to do now.
This is a $600 item and so I'm pretty upset about this scam they are trying to play on me.
How should I approach this?
These are the messages I sent in response. (buyer has not responded)
Looks like the buyer intentionally put a completely different box image than what I sent him. I sent him exactly the kit in the pictures of my ad. He is outright lieing. That is not a picture of the box and product I sent him.
This kit is 100% genuine, I have proof of my purchase straight from the lego store on amazon. Nothing has ever been opened or removed
This is absolutely a 100% a Genuine Lego kit, I purchased this directly from Lego itself. I never opened any bags at all, just opened it to take pics thats all.
I bought a graphics card on eBay after I looked at it and the seller sent me an offer on it for 150 less than he had it listed for. I thought it was a good deal with the 150 off and I paid for it 20 minutes after getting the offer. The seller did not ship and after 5 days I messaged them asking when they would ship to no reply. After that I messaged 2 days later saying if they weren’t going to ship to just cancel again to no reply. After that I had to wait another week to open a case against them. When I did eBay gave them another 5 days to respond to which they didn’t and then I was finally able to get my money back. Of course I was pissed about my money being tied up for almost a month in this graphics card so I left a negative feedback detailing how the seller was completely unresponsive after the sale and the fact they didn’t ship. My feedback never showed up on their account and the seller re-listed the graphics card before I got my money back. eBay is broken af, I don’t understand the point of feedback if eBay just removes it. I still have a negative on my account after I refused to refund a buyer when they returned a “nonworking” cpu and they sent me a cpu with a different serial number than the one I shipped. It’s all stupid.