u/OldTree6356

Aside from the sewage that keeps flooding the car park from their pumping station leading to unsanitary conditions and causing potholes everywhere, the shop is just really poorly run.

There’s never enough staff on the checkouts and today, when I’ve used the self service because the queues were too long, found one of the staff to be incredibly rude when trying to get some help because a voucher wouldn’t scan. Firstly she tried to tell me it’s because the voucher is only valid up to the 15th so was out of date. So I had to show her the date on my phone so she would accept today was indeed the 15th.

Then she said that it’s because it was for the 15/05/26….so I had to point out that May is the 5th month. Then she told me it’s because I used a different More card. I only have one More card. At this point she just said there’s nothing I can do and walked off.

Since the refurbishment this store has just been poor. I often get stuff home and find it’s out of date, the car park and sewage issues I reported almost 18 months ago but they haven’t been addressed, now add in poor staff behaviour and it’s become a boycott job for me. It’s a shame as it’s my closest supermarket but if I’m spending £180-£240 a week, I’d rather go to Lidl, Aldi or Tesco now and not be exposed to sewage or unhelpful staff.