▲ 17 r/Rogers

I just cant stand rogers

I made a post here a month or two ago about the issues I was having with rogers and they are still not resolved. They sent me a phone that I did not even order and made me go to fed ex to pick it up and send it back to them. After I did that and they confirmed they received the phone back and that I would not be charged for it I cancelled my phone line(wife's phone line is still on the account as her phone is not paid off yet). I decided to switch to Virgin. Rogers a month after I cancelled now put on the account that they are charging me $1400 for the phone that I returned and didnt even order. I submitted a billing ticket and got an email back weeks later that they see that the phone was returned and that all charges related to the phone have been removed from the account but that was not the case as the charges are still there. They are now trying to charge me over $50 in late fee charges.

Ive scheduled call backs(only way to contact rogers) multiple times now and each time the agents have stated they see that the charges are being removed and I would receive a credit on my next bill. That bill came in today and its still not credited and they just continue to charge me extra late fee charges. With this absolutely awful customer service I don't even know what to do at this point as it is affecting my credit. I did originally report it to the CCTS but all they did was have some higher up contact me from rogers who offered me a $100 credit and did not resolve anything.

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u/OpticianMan — 8 days ago

Projection for the flyers net

With the flyers acquiring Woll in the offseason from Toronto is Vladar still the bonafide starter? Will it be a tandem or will Woll take over starting duties? Are either of them even worth drafting late or should they just be avoided?

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u/OpticianMan — 1 month ago

Philly's goaltending situation

With Philly getting Woll this offseason is Vladar still the bonafide starter? Is it going to be a tandem situation or do we think Woll will take over starting duties? Just wondering if it is worth it to draft Woll late or if I should just keep an eye on him on the waiver wire if hes not drafted

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u/OpticianMan — 1 month ago
▲ 10 r/barrie

Alectra Bill Skyrocketing?

Has anyone elses Alectra Bill skyrocketed the last two months? We have been trying to limit our energy usage but the last two bills were over $350 each(for a 2 person household). They are also over $100 more than the same period last year.

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u/OpticianMan — 1 month ago

Optician Side Hustles?

Im an Licensed Optician(Ontario) and the cost of living here is so high compared to the average Optician salary. Our college regulatory fees are also stupid high. Does anyone know of any side hustle avenues using the Opticanry skillset/experience that works well for some extra $$?

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u/OpticianMan — 2 months ago
▲ 155 r/Rogers

Rogers is about to lose a 20 year customer

Rogers customer service has always been bad but it is now 100X worse than it used to be. I had an offer to upgrade my iPhone to a 15 pro certified pre owned which I did. I got the phone and the battery life is already crap. I’ve called in 4 times and each time they sent me to a department where I was on hold for over an hour. When I finally got through the person stated they couldn’t help me and sent me to another department. Turned out that was the wrong department and the person set me up for a call back which I never received.
While waiting for the call back I got an email that there were changes to my account. They are sending me an iPhone 15 pro max which is a bigger phone and not the one I wanted. They are now also charging me more and my phone plan they changed to a more expensive one when I did not authorize any of these changes.
I called back again and was on hold for an hour and I spoke to someone who had no idea what they were doing and yet again stated they couldn’t help me. The customer service is an absolute joke

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u/OpticianMan — 3 months ago

Devices for tivimate/IPTV in Canada

I am looking into getting tivimate and IPTV as we have way too many streaming services and cable that we are currently paying for. I saw that amazon may be cracking down on firesticks using IPTV so if there any devices that are available in Canada that would work with both

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u/OpticianMan — 3 months ago
▲ 17 r/barrie

Beware of JR pools

Awful company to deal with. Used them for our pool opening and they dumped all the tarp surface water and leaves into the pool and also did not uncap the skimmer line properly. Stated that it would have been extra to not have them dump that water into the pool(which is not the case with any other pool company). Because the skimmer was not uncapped properly they stated the pump was faulty and needed to be replaced. My landlord agreed to the replacement before I noticed the issue.

Company then ordered the wrong pump voltage and after that ordered 3 faulty pumps after it. It took a month and a half for the proper pump to come in. Also stated we had to service the sand filter and every time they came to do a replacement they caused more issues(not sealing pipes properly, leaks, air in lines and kicked out our solar panel lines).

Never took any responsibility for any faulty repairs or wrong doings either and kept pushing out repair dates last minute. The company is highly unprofessional and doesn't seem to know what they are doing half the time. They do not have a google page and their website shows 2 different addresses for the company so they do not seem very legit. Buyer beware. Company is also known as John Rice Pools.

On that note if anyone can recommend any good companies for our pool closing this year I would appreciate it as we are looking to use a new company at this point.

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u/OpticianMan — 3 months ago

Pool company/landlord issues

Im not even sure what to do at this point. We rent a property that has a pool. As per our rental agreement my landlord is responsible for all the pool equipment and we are responsible for pool opening/closing and chemical maintenance.

I hired a company this year to do our pool opening on May 15th(that also did our pool closing last year). When they were opening the pool they dumped all the tarp surface water and leaves into the pool. They they removed all the plugs and tried to start the pump but the pump was not priming so they told me that the pump was old and needed to be replaced. My landlord sent a plumber himself to verify the pump was the issue and then with his own correspondence with this pool company approved and paid for a pump replacement which took two weeks. (I also discovered at this point that he never even uncapped the skimmer return and that could have been causing the pump not to prime properly)

The new pump was installed and after a day sounded odd and was not circulating properly. The pool company asked me to send them a video of the pump running and figured out that the pump voltage was incorrect and had to order another one(which took another two weeks).

They then ordered another pump with the correct 150V and after 3 days of that running the pump started to leak out of the front. They had me send in videos again and stated that it was because the sand filter needed to be replaced and that was causing too much pressure in the pump and caused a gasket to blow(which didnt make sense to me after 3 days of running and without the tech even coming out to diagnose it).

My landlord at this point agreed to replace the whole sand filter as he doesnt remember it ever being serviced and the pool company agreed to replace the pump again with the sand filter work which would be another 2 week wait.

The new sand filter work was done and the new pump was put in. I was told to wait until the next day to run it and when I ran it the next morning the top of the pump was leaking, sand filter union was also leaking and the pump sounded wrong. The tech came out the next day and spent two hours trying to diagnose the pump issues and I stated twice that it sounded like a 220V(wrong V) and after the second time asking the tech finally checked and it was set to 220 so he changed it to 150. He got it running and fixed the top pump leak but stated he would have to come back to do the sand filter leak but it was fine to run it as is until then. I ran the pump for 1 day and then the next day the pump started leaking out of the front again.

They then stated they would replace the pump with a better one at no extra charge and they came to do that install yesterday and fix the sand filter leak but told me to wait until this morning to let the liquid cement set. I went to start the pump this morning and it started draining water through the pipe where our solar panel connects because the tech must have kicked or disconnected the spigot that connects that to the piping when he did the install last night.

The company is now stating that it will be another extra cost to my landlord to repair that and that they will be able to come out in a couple of days to do it. It has been almost 2 months since we opened the pool and yet it is still completely swamp green, hasn't been able to be used at all and even if everything finally gets running properly will take me weeks to get it into working order.

The company seems very fishy as it has multiple different addresses listed for it on different parts of its website, a different address listed on its facebook page and when its googled on google maps it doesnt show up under any of those addresses. Is there any legal recourse I would have in regards to the main reason we decided to rent this house was due to the pool and we have not been able to use it at all this year.

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u/OpticianMan — 3 months ago
▲ 9 r/pools

What to do until pump comes in

Pool company who opened our pool dumped all the tarp surface water and leaves into the pool and then figured out the pump isn’t working and needs to be replaced. Is there anything I can do to limit algae buildup until the new pump is installed in two weeks? Pool already looks like crap from that surface water so I know I’ll have a lot of work ahead of me either way. I’ve been scooping out all the leaves I can at least to try to limit the damage

u/OpticianMan — 5 months ago
▲ 5 r/barrie

Day of Transportation drivers

I have been looking for companies that are more reliable than uber or a taxi(and look a little bit fancier) to transport 5 people for a 10 minute drive to a location and then pickup from that location back to the origonal pickup point 8 hours later. Every company I have contacted so far is stating that we would need to rent the chaffeur/car for that entire time and the quotes ive been receiving are anywhere from $500(for a black SUV) to $900(for a Limo). Can anyone recommend more reasonably priced options?

It is for a wedding so even though most people wont see the car we would like something that looks at least a little nicer and isnt a Taxi or an Uber

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u/OpticianMan — 5 months ago

I started playing this ladder after not playing for 15+ years. I made a WW horker barb and have probably done 1000+ trav runs. Best rune drop ive gotten from it is a Pul and a Gul. Yet I somehow got a Lo drop from a random Uldar(non unique mob) in Durance of hate lvl 2. I switched to my warlock and got a Jah drop 2 weeks ago from non Tz hell cows(while I had a random sorc tailing me to gain exp while I killed all the cows. Luckily I got the drop). Last week after doing a bunch of trav runs on my barb again and getting nothing I yet again switched to my lock to do some hell cows and got a Ber drop. Today I join a TZ game which had been mostly cleared out and I go to Stony field and randomly kill a Champion Minotaur who dropped a Lo.

For some reason I have no luck with Trav what so ever(including when Trav is Tz) but yet have luck in the most random places

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u/OpticianMan — 5 months ago