


⚠️ Seller Review: Griffin (6572) — Very Disappointing Experience
I want to share my experience with Griffin (6572) so others can make an informed decision before ordering.
I ordered what was represented to me as a high-tier Goyard bag. Before it was shipped, I noticed what looked like a problem with the stitching in the QC photos and specifically asked about it. I was sent additional pictures and eventually agreed to have the bag shipped.
Shipping itself was already frustrating. I was initially given a tracking number that didn’t work, and after several messages and explanations about the logistics agent, I finally received a working FedEx tracking number.
When the bag arrived, my original concern was unfortunately correct. The stitching on the leather magnetic charm/buckle was loose, uneven and inconsistent, with an area that looked like it was already coming undone. For something sold as high-tier, I did not consider the workmanship acceptable.
To be fair, Griffin initially responded appropriately and agreed to replace the defective magnetic charm rather than the entire bag. On July 20, Griffin told me: “I will select a new magnetic buckle for you and transport it to you again.”
Then the problems really started.
On July 27, after I followed up, Griffin told me that within two days I would receive pictures of several replacement buckles so I could choose the best one. I never received those pictures.
On August 2, after more follow-ups, Griffin said the factory had supposedly sent the replacement to him the previous day and that he would urge them again.
It is now August 18. I have sent multiple follow-up messages and have received no replacement, no photos, no tracking number, and now no response at all.
I was actually prepared to leave Griffin a positive Reddit review for the customer service because I appreciated that he initially offered to correct the defect. Unfortunately, promising to fix a problem and then disappearing for weeks is not good customer service.
I gave Griffin plenty of time and multiple opportunities to resolve a relatively simple issue. I wasn’t asking for a new bag or making unreasonable demands — I only wanted the defective magnetic charm replaced, exactly as Griffin promised.
Based on my experience, I would not order from Griffin (6572) again and cannot recommend this seller. If you do order, I strongly suggest inspecting every QC photo carefully and not accepting an item when you already see a quality issue, even if you’re told it will be fine.
I have screenshots of the entire conversation and the photos showing the stitching issue.
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