Every class shows as 20 credits
I am so confused. I enrolled in a free trial and did not use any credits. So I enrolled in the 20 credits for $45 a month after my free trial expired, When trying to book any yoga or pilates class, it is showing that it costs 20 credits which is insane because during the free trial it was 4 credits. My friend who has classpass tells me the same class is showing as 4 credits on her end. We have both never been to the class. Customer service chat is useless and tells me that it depends on the location etc. I think it’s an IT issue on their end but am not able to speak to anyone. Has anyone experienced this before? I really want to rejoin but not spend 20 credits on one class