r/CostcoWholesale

Executive members are allowed in an hour early, at 9:00 am before the store opens at 10:00. This has always been a peaceful, enjoyable time to shop. The store was never crowded and I was always happy to get out the door by 10 when the doors opened for the general masses.

But now there are so many Executive members that the early shopping hour has become crowded. Today when I walked in at 9:10 am there was a group of people just inside completely blocking the way. They were just talking and completely oblivious to the fact that people were trying to get around them.

In several aisles children were running amok and getting in the way.

I bought 4 Michelin 2 Defenders for my Chevy Sedan about 3 years ago. A month ago I had two punctures caused by nails. One was fixable and the other was not and needed to be replaced, but wasn't in stock. I was instructed by the technician to check their website for inventory and then schedule. Since then I've been routinely checking the inventory only for all the Costcos in the Vegas Metro and nothing. I've been driving my other vehicles in the meantime, but am thinking of voiding the Costco warranty and going to Discount Tire to buy a replacement.

So it's a third party company that offers to advertise products within costco. I got information about the product and am studying it right now, but i've never done a sales job for 8 hours straight. I dont mind talking to strangers, i'm not that introverted but i am curious if anybody else had a bad/good experience with the job.

Saw the 75” Hisense U65 Pro at Costco for around $750 and I’m seriously considering it.

Mostly for the living room. Movies, Netflix, sports, some gaming. Nothing too crazy.

I was originally trying to stay closer to $700, but 75” MiniLED at this price feels hard to skip.

Anyone here bought one from Costco? Worth it, or is there something better around the same price?

Last week on Friday I completed my interview at costco. I was hired on the spot and completed my background check and drug test. I haven't got a email or call regarding orientation. Does it typically take this long to hear back?

I recently returned a lithium jumper pack as it was defective. I also have a marine battery and truck battery that are very weak after purchasing a few months ago. Are interstate batteries not high quality? Will my membership be revoked for too many returns? I would like costco to revoke members who abuse returns am I one of them?

Lady in front of me on FaceTime paying no attention to where she’s going. Guy next to me having an obnoxious loud conversation on speaker. The other lady turns her cart sideways to get a free sample sealing off anyone coming or going. I’m not sure whether to be disappointed, mad, or laugh. I think a healthy combination?

I had a frustrating experience at Costco recently, not because of the employees. They were great! There is nowhere to share this information with Costco so I am screaming into the void that is Reddit.

I generally switch between a physical card and using the app to scan my membership. It has never been a problem. Until last week, when I was in self-checkout and it wouldn't even let me scan my items. The employee comes over and tries to override it, and it won't let him.

They kept saying, your membership is expired. Im like no - see it says not until 2027. Confused, they take me over to a computer and start looking things up and keep finding accounts with my name, all saying expired. They start showing me people on the accounts with me - but these are old roommates that I haven't interacted with in like 10 years and I know they aren't on the account.

They send me to customer service and the employee there pointed out, in the app where the account QR code is, you can scroll horizontally. I had multiple records there, all old inactive memberships, except one, and somehow scanned an inactive one. Because none of them say inactive or active 🤦

Why are these in the app!? Who needs this? In the app you cannot see which QR code goes to the active membership. They all look like active. This is a major fail in how this passed QA. I work in IT. I design features like this. All I can say is - this was rushed and not tested thoroughly enough with actual customers. And with no way to provide feedback, another fail. Customer service cannot remove the old accounts. They are all still there.

If you look in account details (a different area of the app), it only shows one accounts info and that's the active one. You can certainly match the membership number here to the QR code but only if you know to look for this. Out of multiple Costco employees trying to help me, only one knew about this.

Why do app developers think it's a good idea to load in inactive membership details? And furthermore why did they create multiple membership numbers for me in the first place? (Yes I know, duplicates in customer management tech is the bane of everyone's existence). And even further, if they can only show 1 account's detailed information (which doesn't dynamically change) then why show multiple QR codes for unrelated membership records???

Some of the employees were commenting that Costco wants to get rid of physical cards and just use the app. LOLOLOLOLOL no. Other than there are a lot of not-tech savvy people who are customers, seeing how this all played out will create so much chaos.

I saw 3 lb bag shell on pistachios for $16.99 next to a 1.5 lb bag of shelled for $17.99. So I bought the 3 lb bag…guess how much the pistachios weighed after I removed all the shells? 1 lb 9 oz. I saved a dollar and now my thumbs hurt. 🤣 But now I know. And so do you!!

I was at the checkout line, an employee did a pre scan, I move forward as I was next, while the person in front of me was paying, a person (may have been the manager?) Asked for my card, I handed it to him, he looked at it and thanked me by name for being an executive member then walked off, he didn't ask anyone else behind me

Is this just one of those random things managers do or was he checking if I was the person on the card? Just a bit confused, never seen it be done to anyone else in all my 10 years of going.

EDIT: I was overthinking it, sounds like they were probably trying to upsell me to executive if I wasn't one. Thanks everyone

Went to my local Costco on a Friday night. Line for the self checkout was long. Part of the issue was that there was a couple very slowly scanning everything, and stopping after every item to review the screen and argue with each other over the item.

That inconvenience aside, I was put off by the person behind me. One of the mobile scanning employees came to my cart, scanned my items, and when I was done, the person behind me was now in front of me. I said to the “I believe we were ahead of you”, and they responded, “You were having your items scanned “. I replied, yes, but we are still ahead of you.”.

The mobile scanner then scanned their items, and the entire time, they blocked access to the self checkout. To add insult, they kept tapping their card to start, until I reminded them that they need to scan it. They replied “I know that”, and then scanned their card and paid, and said “Thank you” to my spouse and I when they left.

Is it proper etiquette to move in front of the person whose items are being scanned prior to the self checkout? Or was the person that started out behind us an entitled person. Location: Minnesota

EDIT: The register was not open when the person moved in front of me.

I go to one of the busiest Costcos in the USA. We still have not seen hide or hair of sushi. Does your Costco have sushi? I understand it has a pretty good reputation where it is available.

Around May I was hired (with no recommendation) into my local Costco specifically the food court. I was told my specific hire was eligible for a permanent position with the company rather than the usual seasonal.

Everything through this 1-3 month probation was solid, except for the departments shift supervisor, we’ll refer to him as Nancy.

Also what comes in later to this story is that I needed to receive an accommodation for bathroom usage when needed. For the past 2-3 years I’ve experienced gastrointestinal issues that comes in waves every so often maybe monthly then they disappear. In which I had received a doctors accommodation note for a previous job. I communicated to my direct manager, my food court manager which we’ll refer to as Henry, of this issue I had and let him know I am already in contact with my doctor to receive a written letter of accommodation. He told me that I should just use the restroom when needed obviously not during busy periods of time(which I never did during those periods of time). I let Henry know that my last job needed the doctors note, in which he said “ok I’ll ask HR and see if it’s needed”. Which he later told me it WOULD be needed. A bit later in my doctor required a physical visit. So I told Henry, I’d wait to see if my symptoms at this time truly required me to make the appointment and that for now I’d just track and see if it was necessary, he said “ok”. This will reappear later in the story.

Throughout my learning and time in the food department, nothing from Nancy was ever positive. I rarely received any positive feedback from Nancy, yet received positive feedback from everyone else in the food court department. Nancy is know to be angry, negative, and is constantly disappointed with everyone’s work other than our actual food court manager, and some of “the boys” in which he’d laugh, joke, and get distracted in conversation with fairly often, aswell as some of the adult ladies who had been there for months to years. Nancy constantly filled the environment with negative comments, rude interactions, and deliberately negatively directed comments towards me over the time being. Calling me slow, when I worked at the same pace or faster than others. Calling me wrong, when he asked me to count and make sure the amount of pizzas I needed up front were the correct number, when they were right. And many other negative comments that were work related. To this day he still is like this with workers that still work there. (I know this from being in a group chat with the workers).

It was my SECOND time doing skins(stretching dough to the pan and rolling out (docking) with the roller. I thought to myself “wow I must be getting better I’m completing them much faster that I was last week when I FIRST learned how to do it”. Turns out I was wrong.

Nancy picked up a skin, showed it to me and angrily asked “What is this?”… I asked quietly confused, “sorry… did I do it bad?”, in which he followed up raising his voice again, angrily, saying “There’s no holes in it!”.

By now I’d been used to Nancy’s angry and rude remarks. But I feel like this could’ve been a teaching moment for me, a way to kindly reshow me what went wrong. But he just annoyingly exhaled after and let me refigure it out in my own.

One day I was closing with 2 other people. My first time closing on dishes. I went as fast as possible and even had help from a coworker, despite another coworker throwing their work into me. Yet I did not finish on time. All dishes were done despite the pumps for the condiments and the cleaning of the 3 compartment sink itself. I was later taken to the office by Nancy for a written coaching. While being coached I told him I understood why I was being coach, and signed the coaching document with no hassle.

Another day I was pulled in for another written coaching. This time Nancy told me it’s because I didn’t clean the drain under the soda fountain machine. I verbalized to Nancy, that I never knew there was a drain there, no one had ever informed me of it, all he had to say was “well yeah there is a drain there”, and I again, accepted the coaching with no hassle.

There was a time when I approached Henry, asking when I would be learning how to make the pizzas and do prep like the other trainees who were hired at the same time as me. He said Nancy should be teaching my the following week, which never happened.

There was a time when I approached Nancy, asking how I could do my job better, where there could be improvement, and things such as that. He told me my main focus should be working on speed and awareness. Which I understood and said I’d get that worked on.

It’s not like I never communicated or at least tried to communicate with my progress or what I was doing wrong or right.

Then the day came.

I was working as normal when a higher up asked me to come with them to the main office, where I was sat with them, another higher up which I had interviewed with for my second interview initially we’ll refer to him as Seth.

Seth told me pretty much right off the bat that I was being terminated. Then he went over why. He started off asking “do you -care-, when you’re being coached?”……… it came off extremely condescending and sarcastic.. no doubt about it, it had to have been. I responded hesitantly, “well umm yeah I care? I usually just respond with yes or no if I’m asked any questions, and I ask questions if I don’t understand what I’m being coached for.” I remember him just condescendingly smirking. Then he followed up with “I heard you leave the department quite often.” In which I responded, “yes for the bathroom, I spoked to Henry about an accommodation I was gonna get from my doctor for the more than usual usage of it”.
He responded saying “but did u tell -me- about that accommodation?”…. I told him I thought telling my immediate manager was enough and that I figured it had already been communicated with higher ups? And that I didn’t know I was supposed to also let him know.

I assume when Nancy gave the feedback and reasoning over to Seth, that he twisted the story, to his negative outlook on everything, and that it could possibly be why Seth was incredibly rude and condescending when I was pulled into the office for the termination.

The conversation basically ended there, there was clearly nothing I can say or do to save my job since he already decided before I sat down that this day I was going to be terminated. He also read my separation info, most importantly that only after one year, I’m eligible to be rehired. After that I pretty much cried and left the warehouse as soon as possible.

The experience was extremely odd, the way he sarcastically asked the questions and responded with things I wouldn’t have been capable of defending myself of, like telling him instead of my own direct manager about the accommodation.

I have texted Henry before which I’ll attach the messages here.

And a fellow coworker had their own story to tell which I’ll also attach here. However I heard that she was then confronted about the complaint she made against Nancy and was told she was a liar.

And a befriended coworkers who’s fairly trusted by Henry and Nancy told me that the head of the store I assume or head or hiring I assume, someone we’ll call Moses, doesn’t rehire people who initially didn’t pass their 3 month probation back into the warehouse.

The reason I’m telling this story is because I have an urge to email someone, anyone, who would take care of a case like this at the warehouse, because despite 3 month probation being the time frame where they can fire you/ decide not to keep you for any reason, I feel my termination was unfair. And I still want an opportunity with the warehouse either soon or in the future possibly after my one year of waiting for eligibility is up, I don’t want the bias of Nancy(someone who isn’t even head of the department) to have determined my worth in the department when everyone else thought I was a good worker.

Should I even write an email?
Who should I write it to?
Should I mention Nancy at all or just the want for an opportunity back?

How do I exactly go about this?