RE550X dropping connection
Hi,
I’ve recently added a TP-Link RE550X range extender to my home network. The main WiFi router is a Netgear XAVN2001 (a Powerline extender, starting from the FritzBox AJ router).
To this router there is another TP-Link range extender connected (a TL-WA850RE), that has been working flawlessly since years.
The RE550X has been working perfectly fine for a couple days. Then, today it started losing connection to the main router.
- I setup it in Theter on the iPhone, and it works fine for a few seconds, then it loses connection to the web, saying there is no internet. It still appear connected to the main router. The main router connects fine to the internet.
- I repeated the hard setup: put the main router in WPS listening mode, and press the WPS button on the RE550X for one second. They seem to sync perfectly. However, the problems returns: connect the extender to the main router, and it loses connection in a few seconds.
- I tried the hard reset of the extender, and repeated all the naming, setup, connection procedure. The same: working fine for a few seconds, then connection to the main router drops.
- I did the tests both far from the main router, both next to it. Same result.
- I repeated all the above with a FritzBox supplied by my ISP provider as the main router. Same result.
[EDIT: In the FritzBox, I forced the RE550X to a fixed IPv4. This apparently solved the issue – unless it was something that I changed in the same time. I don't think this can be done with Netgear XAVN2001, not being a router.]
[EDIT2: Nope, it doesn't work. Tether says that I'm online and everything is working fine, but it isn't. There is no access to the web, nor to any other device through the RE550X. Access to them via the FritzBox router or the XAVN2001 repeater is fine.]
[EDIT3: It works! I don't know what I've done. After some more tries, after having restored the dynamic IPv4, after some other reboots, connections to the various devices, everything started to work again.]
I’ve no idea of what to do now. Should I return the extender? Should I ask a replacement, or it is this model in any case not working?
(TP-Link RE550X, Firmware v1.1.0 Build 20241224 release. 35085).