

HDFC AMB charges
Hello Guys plz help!
I have an HDFC account which I have not maintained the AMB balance for last 12 months.
My amazon pay later account is linked with this HDFC account back then at 2024 when I purchased a Phone through Amazon pay later and it asked to link account from where the autodebit function will work.
Now as my account balance was not maintained for 12 months , There was a -912 rs in my account balance as shown in my HDFC account which includes annual debit card fees but I used to get messages from HDFC for every months stating that 354 rs has been debited from your account due to non maintaining in AMB but account balance remained -912 rs
So I mailed HDFC customer care team and the reply was, we can not reverse the charges as the charges were not maintained (u can see the ss in 2nd image) so I asked them about RBI negative balance rule but they ended the mail thread.
Now 3 weeks ago , I returned an echo pop which was under warranty and purchased through amazonPay later was refunded to that HDFC account and they charged the negative 912 rs balance without asking me.
So I thought , 912 rs charges are bareable and after 2 weeks not a single penny was deducted from the account.
So I asked GEmini PRO that will they deduct the past accoumulated penalty charges for not maintaining AMB? Gemini said that as already 2 weeks passed and they will not charge you the penalty.
Today, I got this mails. My 354*12=4248 rs gone as penal charges. PLz redditors suggest me what to do?