u/Potate5000

After doing the math, Mohela tacked on interest in an inflated, incorrect amount and during the administrative forbearance period.

Incorrect inflated interest was applied 1) during a processing forbearance in 2024 and 2) last month, at a rate of 108%/day Yeah, you read that right. It's supposed to be 4.75.

I called previously about the processing forbearance and I did not get anywhere because this person did not know the difference between a processing and an administrative forbearance. I also called a second time about the interest act on during the administrative forbearance where we should not have been accumulating interest and was told that that should have been handled by the federal government.

Has anyone had any success not only getting hold of them but having a correct interest corrected on their accounts? If so, how?

Edit add: save plan is ending and I'd prefer to switch to a standard repayment plan but I also don't want this (almost 4000$) worth of incorrect interest to capitalize.

So this past week, I got two different emails from mohela back to back. The first one was telling me that I was switched to some repayment plan (most likely RAP), and that I would be put in a automatic monthly repayment program (which I never consented to).

Immediately after the first email, I got another email telling me I was put on an administrative forbearance. When I checked my account today, I saw that my interest amount had more than doubled since my last payment two weeks ago.

Has anybody else had this problem?

I'm assuming it's been happening to more than just me considering the fact that their website has a massive banner letting everyone know that the call times are to the Moon due to the volume of callers over the past week.

Edit add: also apparently it's worth mentioning that I have been making payments since the interest-free forbearance ended and have been taking screenshots of my account balances and the entire time.

Like a lot of people here, I received two emails last week back to back from mohela. The first one was telling me that I was being switched to the RAP plan and that my first Auto deduction was going to be 3x the payment amount that I had during SAVE. That email is immediately followed by another email telling me I was in administrative forbearance.

Side note: I turned off auto pay and will have no problem closing the account it's associated with.

I checked my account yesterday and mohela had tacked on interest amount that is calculated to be almost 3x the amount of the correct interest amount.

I'm curious to see if this has happened to anyone else this past week and if so, have they reached out to Mohela and gotten it resolved?

It's bad enough rather supposed collections agency can't even issue proper statements on the accounts, but this insanity with incorrect interest amount charges is infuriating.

All this is stacked onto still trying to resolve the interest that was tacked onto in my account during the forbearance period where we should not have had any interest charged on to our accounts.

In addition - is anyone aware of any class action lawsuits happening because this is insane.

And my doctor was diagnosing me for ADHD, she asked if I had hypermobile joints which I replied to as "I believe so. Wait what?" And she proceeded to explain to me how recent studies show correlation between ADHD and joint hypermobility.

At first I thought it was cool and all that until I read studies about how this type of hypermobility could result in ADHD people injuring themselves severely, more often (because duh tell me how many unexplained bruises you have right now).

I'm taking this more seriously because this is the second time within a month that I woke up with massive shoulder pain thinking I had slept wrong and gotten a muscle knot underneath my right scapula.

A couple days ago I was so bad I couldn't move my neck and ended up getting a very fortunate short notice appointment with my chiropractor who informed me that it was actually 2 RIBS OUT OF PLACE.

I DISLOCATED MY RIBS IN MY SLEEP FOR A SECOND TIME THIS MONTH. And of course I have to draw correlation between my ADHD and sleep injuries.

Jayzus.

Shit's not funny anymore.

And no, I don't mean "we're all playing together in groups at the dog park and your dog takes my dogs toys and plays with it for a bit," I mean "we're parked at the dog park and playing and you didn't bring any dog toys and your dog took our toy and yall decided to walk on and away without making your dog drop our shit."

I understand there's a certain level of risk bringing nice balls and shit out to the park (all dog owners know that the blue ball with orange stripes are primo and not tennis ball cheap). But goddamn I've had my dog for years and if he ever came back with anything that wasn't his which was very rare, I'd look for the owner of the toy immediately.

And yeah, I'll go as far to say that I make a character judgment here to the people who don't even pay attention to their dogs enough to let them do wack ass shit.

Dogs are like permanent toddlers. You need to keep your eyeballs on 100% 9f the time and take responsibility for their actions.

Sincerely,

A human and dog at Sellwood beach dealing with fucken amateurs