Why is being calm and neutral rude.
I'm sorry I don't smile 24/7, and don't laugh at the boomer jokes. But even when I am pleasant and professional, I still get called rude and having a bad attitude.
I've never cursed at a customer, shouted at them, or try to make them feel stupid like they do with me. But i still get called rude because I don't smile wide and spend 5 min asking about every detail of their life when there is a line forming behind them