u/Quirky_Astronaut_761

I will not be buying another watch from this company. Three in a row. All three with significant quality issues. Never again

While I didn’t get this insane fast shipping I see everyone else talking about, it was reasonable shipping time from china. Maybe 10 days I think.

I’ve been using us based sellers because I’m inpatient and I like 2 day. But I felt this shipping time was fair and acceptable. Altho I do wonder how everyone else is getting theirs so fast.

The communication with james was great. The process simple and straight forward. And the watch is beautiful and perfect.

Will be buying again

I want to say right up front that this watch is, hands down, the best value-for-money watch I’ve ever purchased. I own many microbrands, Chinese brands, luxury replicas, as well as genuine luxury watches. For the money, no watch I’ve owned punches above its weight quite like this one.

I ordered the Crimson Shard on May 18 and received a confirmation email. Nine or ten days went by, and I still hadn’t received any shipping information, so I emailed the company. It was only at that point that they informed me the watch wasn’t actually in stock.

Right off the bat, I did not have a high opinion of the company. When were they planning to tell me? Why wasn’t it listed as out of stock on the website? Why didn’t anyone follow up?

Nevertheless, they apologized and said they would upgrade my shipping from 14 days to 10 days whenever the watch was finally ready. They also had no idea when that would be.

The watch finally shipped on June 4, 17 days after I had paid for it.

It arrived at my house on June 11, 24 days after my order.

I’ve ordered many watches from China, so this isn’t the longest shipping time I’ve experienced. However, if I had simply known from the beginning that the watch was out of stock and would be delayed, I would have been much more patient.

The watch itself is beautiful. I opened it that night, sized the bracelet, set the time, and took a few pictures. I was thrilled. Then I noticed the crown didn’t seem to screw down correctly. I fiddled with it for 10 or 15 minutes before giving up because it was late. I decided to take another look the next day.

After coming back to it with fresh eyes, it became obvious that the crown stem was bent. It entered the case at a slight angle, making it nearly impossible to get the threads to engage cleanly.

I contacted the company. They asked for photos, and then a day or two later they requested a video.

A few days after that, they emailed me a prepaid return shipping label. It took me a couple of days to pack the watch and make it to the post office to send it back.

They received the watch on July 7. It took about a week to inspect and repair it, and on July 14 I received a notification that it was on its way back to me. It arrived on July 24, ten days later.

The crown now screws down properly, but there’s still something a little odd about it. It feels like there’s a ghost position, which is fine. I have other watches with a ghost position. However, it also feels like there’s a second ghost position, which I’ve never encountered before. That position feels soft and spongy.

So while the crown operation is still a little questionable, it works. The dial is beautiful. The case and bracelet finishing are excellent. It wears comfortably, and it’s keeping good time with solid amplitude and low beat error.

I appreciate that the company stood behind its product and made things right. I also hope they’ve updated their website to clearly indicate when a watch is out of stock and on backorder. That kind of transparency goes a long way.

In total it was a 68 day experience to finally get the watch I wanted in my hand and working properly. A bit frustrating. But for the price to quality ratio, totally worth it.

Despite the rocky experience, I fully intend to buy a second watch from them. Their product is exceptional for the price, and they have the foundation to become a major player in the affordable quality watch market.

At no point today was I sleeping. Or even remotely inactive.

They finally agreed to replace it. It’s being shipped soon they say. Hopefully it’s just this unit I have and not all gen 3 rings. But I don’t hear too many great things about gen 3. I feel like they cut corners on this one.

This company managed to turn its biggest advocate and enthusiastic support for 18 months into a company hater.

I have replied to this companies endless suggestions, requests, and deflections as to how I’m somehow the problem with their defective ring instead of stepping up and replacing it.

I loved my gen2. I told everyone that asked about it. Told everyone that asked to don’t even think about it. Just buy it. Best tech I ever purchased.

Now I literally hate this company. I’m sick of their stupid email replies. Their endless requests for me to try this. To Try that , to try the other. Send screenshots. Send more screenshots.

Are you sure you’re wearing it right?
Yes you a-holes. I wore gen2 for 18
Months and f’ing loved it. Stop asking stupid questions.

Goodbye RingConn you converted a lifetime customer into a company hater.

This jubilee bracelet is the 2nd bracelet I have ordered to be “factory spec” finished and chamfered etc.

The previous was an oyster bracelet. Jubilee this time. And I should point out each came from a different supplier. The point of the post isn’t to critique any dealers doing this. Just the benefit of it in general.

I have been underwhelmed with both bracelets. The oyster doesn’t really look any different. But it’s probably 25% closer to the gen bracelet feel. If you own gen Rolex then you know that silky smooth feel. Reps don’t have it.

The jubilee bracelet I can tell even less difference in appearance between the original bracelet and the refinished and chambered one. And as far as gen feel, even less of an effect than I feel with the oyster.

I’ve decided that for me this is a wasted $300 - $400. I could have bought another watch for what I paid for these bracelets.

I really want to do a bezel for my Datejust, but after these lackluster results with bracelets it’s hard for me to take that leap and spend the money.

Any other opinions or experience welcome.

Loved the gen2 ring. Was so accurate. I told any one that asked what ring I was wearing that it was one of the top 5 purchases I ever made in my life. Many people bought one on my recommendation. I couldn’t say enough good things about it.

I was so excited for version 3.

Until I got it.

Sleep. Never right. Never anywhere near right. In fact it’s comically wrong.

Blood oxygen? Many days it shows me near death or dead. It’s so wrong it’s comically wrong.

So I bought a Hume strap last week. I wanted to compare. The Hume strap shows readings like my old gen 2 ring used to show.

This thing is trash. It’s a paperweight.

Worst $300 I’ve ever spent money on.

It may be time to ignore any kind of data that requires guesswork or extrapolation. Like sleep data.

These devices actually have no idea when you are asleep not when your sleep is light or deep. They make assumptions based off other readable data.

This video is a last night. My Hume strap data overlaid onto my RingConn data. They both agreed on fall asleep time within 5 minutes of each other. Wake up time different by 30 minutes. So no issues with that. Close enough.

But the readings for both are top down. Top colors awake. Next row rem. Next row light. Bottom row deep.

RingConn says I was in deep sleep early on in the sleep time. Hume says I was in deep sleep during the end of the sleep time.

This is a wildly varying result. It’s not on the fringes. It’s the deepest sleep possible. And both have completely opposite opinions on when that happened. Either right after I fell asleep. Or 7 hours later right before I woke up.

I love tracking data. But I’ve come to believe that unless it’s a reading that sensors can get directly like heart rate, you’re just pissing in the wind hoping for something to be right. Meanwhile it could be wildly wrong.

Made several purchases with chronos collective. Quick communication. Super fast shipping. No issues.

Five stars.

The plastic on these watches is out of hand. I never could get the plastic out of this clasp. It went way in past the links into the clasp. So far my tiniest screwdriver I have wouldn’t get in there. I tried tiny tweezers. And it’s stuck to the clasp. Like it was glued. You can see in the pick how the final shreds I just couldn’t get out appear to be glued to the clasp.

It’s infuriating

I mean first of all I tried to just pull it out with using the whole strip that went down the bracelet. But that was impossible. I’ve taken the plastic off maybe 30 watches. And although some of them are annoying I’ve never ran into anything like this.

Even on the side of the bracelet where it’s attached to the clasp on both sides there was plastic wedged in between. No way to get it out by pulling. I tried for a long time. Gently. Moving it back he forth hoping to break it out. But it was stuck too tight. Eventually by using plastic tweezers I think I did finally get that off both side. Most of it. Looking with the loup maybe there is still a sliver in there.

Long story short there is plastic all in this clasp and it’s never coming out. As long as nobody takes my watch and opens the clasp and looks down inside it between the bracelet nobody will know i guess.

But i know. And its driving me insane

Not only is this ring way less accurate than my v2 which I loved, after 30 days my brushed silver ring is nearly polished. Basically no brushing left.

Light daily wear. I’m retired. I don’t do a damn thing. No reason for it to wear down this fast

Made the change from my relatively new v2 (6 months old) to V3.

Immediately I get low blood oxygen warnings all night every night and even during the day. I have the O sensors that you put on the end of your finger so I have been checking them. And my O2 sat is never low.

Last night a couple of times it warned me it was below 90. Popped the O2 sensor on my finger and it’s 98

It If I can’t trust that then honestly I don’t trust anything it tells me. I’m regretting buying this expensive paper weight and getting rid of my v2 ring. I had two of them. The first one for about 12 months until the battery died. And the new v2 for 6 months more. And loved I them. So much.

Told everyone that would listen it was one of my top 10 purchases ever in my entire life.

This new ring sucks. I hate it.

No BS. Quick communication. 2 day air shipping. Takes everything that is a pain in the ass about buying reps out of the picture completely. As easy as Amazon. Costs a little extra. Worth every penny.

I bought the red shard. Paid for it. Nowhere on the site did it say it wasn’t in stock. After 8 days of waiting for a shipping notification I emailed them. Oops. We don’t have that watch in stock. Sorry. We’ll get it to you soon. And to say sorry we will upgrade you from 14 day shipping to 10 day shipping

Ok. Thanks I guess. Nearly 4 weeks later I get the watch. It’s beautiful. Everything is high quality. The dial is just a beautiful in person as it was in the pictures. The finishing is top notch.

I’m happy. Even with all the waiting.

Then the crown doesn’t screw down. I attempted to screw it down and wore it for a few hours. Until bed. Took it off. The next day I go to examine it to see why the crown did feel right. And I see it’s at an angle and impossible to screw down.

Email the seller. No reply for days.

Post in this subreddit. Am told to send videos. I send a video. It takes 3 days to get a reply. They say we want to make it right. Ask me do I want to drop the watch off with a carrier of have a carrier to come pick it up. I say I’ll drop it off in my email replay.

3 days go by. Still no reply to that email. I don’t care about time zones. I get it. You’re half a world away. But this is no reason to take 3 days to reply to a customer who now, over one month after paying you, still doesn’t have a watch they can wear.

Assuming I get a shipping label any time soon that’s 10 to 14 days to ship it back.

At the rate of speed they seem to handle things I’d guess minimum two weeks to repair it.

Then up to 14 days to ship it back to me.

Thats another month and 1/2 I’ll be waiting to ever wear this watch. Which will wind up being 2.5 months in total. Almost 1/3rd of the entire year. Waiting to wear this watch.

It’s a beautiful watch. I want to wear it so bad. It could easily move into my top 10 watches alongside my Rolexes and Omegas And Tissot

But this has just become to frustrating to even deal with at this point.

This company is making watches that could easily put them on the scene. But not with Quality control issues like this. Or with customer service times like this.

End of rant.

You can force it to screw down I guess I you really really want to. But with firm force you can only get about 1/4 turn on the screw down crown.

Shame because this would for sure be the best $200 watch I’ve ever purchased.

I sent an email about it the day after it arrived. No reply. I sent another email today. Not sure if I’ll get a reply to it or not. But hopefully this company will make this right. Because the watch movement is very exposed with a crown that can’t be screwed down

The close image almost looks like the crown stem is going in at an angle. But I’m not sure. I’m not a watchmaker. I just own lots of watches.

Got the new ring in yesterday. First thoughts. It feels larger on my finger. I’m sure after a couple of days it will just feel normal. The brushing isn’t as nice as I hoped it would be. But it’s ok. And I’m into luxury watches so my expectations are high for that.

Visibly the thickness is visible. I don’t recall if it was advertised as the same size or thicker or what.

Anyways one man’s report.

After a year of singing the praises of this ring. And telling others how trends are more important than strict accuracy, the readings have become so bad lately that it’s ridiculous.

My last post was about it eating my skin temperature dropped to below 90 which is actual insanity. To now this ridiculous sleep metric.

I have been sick (also disappointed the ring didn’t give me any indication of it because it did the last two times I was sick) and I was knocked out cold all day today. Except for waking to go to the bathroom once.

It shows 12 hours. But says it was 8 hours not 12

It’s so bad lately. I’m starting to regret ordering the new v3

I’m on record in this sub that I love my gen 2. One of the best purchases I’ve ever made. Even when my battery died in the 12th month of owning mine I didn’t cry about it. Tiny battery. Existing battery technology. I get it.

On my 2nd gen 2 ring for about 6 months now. And it’s been great (have gen 3 ordered. Should be here soon)

The last 10 days however the temperature is just wrong. It started out saying i was 1 to 2 degrees above baseline ever single day. Many times a day. But my temp has been fine.

Now it says that last night my temp was 7 degrees below baseline. Which of course is insanity. If this has actually happened I would have been experiencing:

Strong shivering, or shivering may start to weaken
Confusion, poor judgment, sleepiness
Slurred speech
Clumsiness, slow movement
Weak pulse
Slower breathing
Risk of dangerous heart rhythm problems
If temperature keeps falling: unconsciousness, coma, cardiac arrest, death

I have no idea if this is a hardware or software issue. I assume hardware. Which is very disheartening at only 6 months of usage.

Also worth noting. My ring has always said my normal average body temp is 96.8 i think. Which I’ve never cared about. As long as the baseline is standard and repeatable. So that deviations from that baseline are meaningful. Which they always have been. As I’ve commented on other people’s posts on here before. It doesn’t matter if a temp number or sleep number is 100% accurate. What matters is trends. And deviations from it says is normal.

And I take care of my ring. I don’t care how water resistant they say it is I don’t even wash my hands with mine one.