Follow up- Fairfax Water and my deceased father's 10 million gallons of water usage
I wanted to follow up because the original post had a lot of traction, and a number of local news affiliates were reaching out etc.
A couple plumbers responded to berate me for not IMMEDIATELY ringing a plumber. And if you're one of the plumbers who followed up to say oh actually, that's a shitload of water that couldn't possibly have fit through the pipes in that time period, I'm not referring to you. You were helpful. In particular, u/DookieShoez , who definitely has a story behind that name and I'm betting it's work related.
Honestly, at the point of discovering an $85k water bill on my deceased father's house (not even my own, where I have my own bills, thank you!) it was already too late to have any plumber saving the day. I was already underwater, so to speak.
Also there were a few people who objected to the meter reading of 12, in that, they hadn't heard of that sort of number on a reading before. I can't really say much to that; that's the number the technician wrote on the card when he checked it, and that's the number confirmed by the people on the phone.
Anyway.
I posted on a Friday evening. By Saturday, I was contacted by a few local news affiliates. I was busy with other shit related to my father's house and estate so I wasn't keen on that.
By Saturday afternoon, I had a phone call from a guy at FFX Water. They had also seen my reddit post. Presumably they searched for 'residential address with an $85k bill' because I hadn't shared a phone number, obviously. That person told me they would follow up with all relevant departments and I'd have a proper response by Monday, but they agreed with our observations and said that 'almost certainly' it would be an error that could be sorted out.
By Monday I had confirmation from said departments that indeed, the number of 9994 units was the 6 units difference between the estimated meter reading of 18 on the previous billing cycle, and the actual 12 unit usage. Logging negative 6 units clearly was too much for the system. I was told I would receive an adjusted bill.
I waited until I actually received said bill before posting because I know how these things go. The bill has now arrived so I can officially confirm: it's been taken care of, a credit note was drawn for the overestimated usage and I've now paid the more reasonable $40ish bill.
Thanks for all the support and reactions 💐 The thread was a welcome diversion at a difficult time.