
Anyone else botice the decline of good Uber Black drivers?
Ive heard from lots of riders that they have been pretty upset with their Uber Black drivers because they no longer do the extra service that make Black what it is, such as opening the doors for their customers, helping/offering to help with bags, not treating their fares as racecars (I noticed this one, I took a black car to an event and my driver was racing the entire way there, jerky acceleration with hard stops).
Some of my regulars said they no longer use Uber Black because they are paying double for the same kind of ride they would get as if they paid for an X.
Any other drivers here the same kind of thing from their riders? My area is greater seattle.
For those who are confused on what Uber Black is, its not just a nicer car. Its billed as a premium tier Black Car service on-demand, driven by licensed commercial drivers (some states require a chauffeur's license for example). Its also the gateway to Uber Elite (not the same as lyft elite, which is a drivers reward program.)
https://www.uber.com/us/en/ride/uberblack/
Edit: Judging by peoples responses, I can see why my passengers are complaining. BTW, the only thing this post asked was, have you heard your riders complain like I have about what Black has turned into. I was just trying to find out if its just my market area, or a nationwide issue.