
Motobook 60 display issue
I bought my MotoBook 60 around 10 months ago, and I use it regularly for watching online lectures, usually around 6–7 hours when I study.
For the last 2 months, I’ve noticed a slight colour unevenness on a particular area of the screen as seen in the photo, the camera quality is not good and it automatically smooths it (realme problem) that's why its not much visible. It is mostly visible on 5% grey or other very dark grey backgrounds, especially when the room is completely dark and the brightness is around 30–50%.
I notice it mainly on things like the YouTube homepage (I use the Unhook extension, so there are no suggested videos and the page is mostly grey), File Explorer, my browser homepage, and sometimes Reddit because they also have grey/dark backgrounds. If I increase the brightness above around 50–60%, the unevenness becomes much less noticeable.
In normal room lighting, I cannot really see it. Also, while watching videos, movies, or looking at pictures with different colours, I don’t notice any issue at all, even in a completely dark room. I have also tried checking the screen carefully but I still don’t notice anything during normal usage. It mainly becomes visible when there is a large, uniform grey or slight other colour background at specific intensity.
Another person on Reddit has the same problem and the spots were exactly the same. His was even more intense. I found out that the white patches are apparently caused by the display IC not having proper insulation. Because of this the white patch region coincides with the IC location and that area is also warmer than the rest of the display.When I checked my own display I noticed that it is also hotter than the surrounding area in that exact region.
He claimed the warranty and Motorola replaced his laptop. However they gave him a used laptop that had dust in the speakers.I am preparing for JEE so I am afraid that I would have to deal with all this and I don't have that much time for it. I am thinking of extending the warranty now since my laptop's condition is not that bad and then claiming the warranty next year after my exams are over.
So, I wanted to ask if anyone else with this laptop has experienced something similar and can you please suggest me what to do.
Also why 5% grey looks like purple on my oled😥