E3 pro is 11km range normal for a scooter thats a week old
My ninebot E3 pro is in service
I got a segway ninebot E3 pro recently, did 51km of road in 8 days total. We decided to go fishing with my friend the other day( he had his own bike ) and I only had time to charge it until it was 75 percent. Now, I'm 60 kilograms and we used a straight bike lane continously. Normally the packacing says 40km range with 25kmh speed so even if I used sport mode the whole ride it shouldve lasted 30 km, more realistically 25km or a little more according to my calculations, but after using the scooter for 11 kilometers, it ran out of charge on the way back home. I was and am pretty convinced there is a problem with a scooter so I demanded a refund. What do you guys think? Will I get a refund or nah, or maybe its my fault in some way?