Legal name change
Hi, I urgently need help regarding a Payoneer account name change.
I recently got married and legally changed my name. I’m currently trying to complete verification for my Etsy store, but my Payoneer account still has my old name.
Support emailed me instructions saying I should go to Profile Settings and submit a “Request Name Change” form, however that option does not appear anywhere in my account. I’ve already emailed support multiple times over the past few days but haven’t received a response.
Has anyone else faced this issue or knows how I can get Payoneer to manually process the name change?
I can provide all legal documents and proof if needed. Thank you.