Hey everyone i have some 47 dollars in my payoneer account from a freelancing gig i did
I know the withdraw limit is 50 dollars
So how can i fund my own account because I can't seem to find any method to fund my account with any or my bank accounts
Can someone help me
Hi everyone,
I’m trying to buy USDT using my Payoneer Virtual Mastercard, but I’m running into problems.
I tried buying through Trust Wallet, but my Payoneer Mastercard keeps getting rejected. I also tried Binance, and it doesn’t work there either.
I’m looking for a safe and low-fee way to buy USDT without risking my Payoneer account. Is there a reliable platform that accepts Payoneer cards, or is there another method?
For example, can I send the money somewhere else first and then use it to buy crypto? Or are there any trusted exchanges or services that work well with Payoneer?
I’d really appreciate hearing from anyone who has successfully done this or has recommendations. Thanks!
I've been a Payoneer user for over a decade. Multiple cards, monthly payments, the whole deal. I had an overall positive experience. But they've been getting increasingly predatory this past year or so.
So, a couple of weeks ago, I got an email from Payoneer offering 1% cashback on every card transaction, available to all users until December 31. The email made it sound like a no-brainer. Free perk. Why not, right?
Wrong.
Turns out, this "perk" comes with a $29.95 MONTHLY FEE that they conveniently forgot to mention anywhere in that shiny little email. I only caught it by pure luck while randomly checking my card details in the app. A recurring charge I never agreed to.
This is a deliberate, predatory dark pattern designed to trick users into opting into a paid program under the guise of a free benefit. They're banking on people not noticing the monthly drain on their accounts.
So, do not fall for this. Check your accounts right now. If you clicked that offer thinking it was free like I did, you're probably being charged too. Payoneer needs to be called out for this scummy behavior.
The eBay account I’ve operated for 25 years was just suspended. A few years ago EBay forced me to get a Payoneer account that was then forever linked to my EBay account. If I wanted to change my address in EBay, I had too do that in the Payoneer dashboard and wait for the info to migrate. Last year I did not have time to sell on EBay, so Payoneer deleted my account for inactivity. That meant I couldn’t change my basic info in EBay. Payoneer support said I could make a new account under a different email address. I tried that this week and it was immediately declined, with the reason being I had multiple accounts. I contacted support to say my previous account was deleted, rather than try to help me, they responded by saying the decision to decline was permanent. When I asked why, I was told to read their terms and conditions. The link they sent was actually example.com/terms because this tech company doesn’t know how to update a template. I contacted EBay to ask them to please separate my account from Payoneer, but they noticed the address I was using to receive purchases was different from my account address, which I couldn’t updated because Payoneer blocked me and EBay suspended my account. Payoneer is completely incompetent and should be avoided at all costs.
Pretty much title, Got offer from Payoneer India, need review wrt to culture, WLB, job security and perks
I've been using Payoneer for over 7 years, and I trusted the platform with a large portion of my savings $9,972.
About 50 days ago, my balance was suddenly disabled for what Payoneer called a "routine review." For more than 40 days, I had no access to my own money. When that review finally ended, I received another email saying my account was being permanently closed without any specific explanation, and my funds would remain frozen until September.
I only used Payoneer for a handful of transactions each year, so this came completely out of nowhere.
To make things even worse, I suffered a serious knee injury while I was in a foreign country just two weeks before they informed me my funds would remain frozen. I had to go into debt just to cover the first stage of my medical treatment while nearly $10,000 of my own money sat locked in my Payoneer account.
Payoneer's support has been completely useless. Every response feels like a template. Different names Sara, Jane, Adam, Jose, Leonard but the exact same copy-and-paste replies that never address a single question I've asked.
Now I'm aware that Payoneer is a scammy company, and I was trying to get my money out even before this happened. But to be this explicit about your shady activities is another level of predatory business practices.
I've filed complaints, escalated my case, submitted medical documentation, and still get the same generic response telling me to wait months for my own money.
At this point, I am preparing to escalate this matter further, including regulatory complaints and legal action, because waiting months to access my own funds is simply not acceptable.
If you've been through this or have any advice on how to get this in front of someone who can actually make a decision, I'd really appreciate that.
I have opened Payoneer account back in 2018 and used it in end of 2024 and early 2025 just to get payment from Upwork, CGTrader, etc. I cannot show you my transactions (If I can find any screenshots though, I will) due to them banning my account for such a BS reason : blurry ID image (3 attemps).
I have done almost 3K dollars of transactions there. They even cut lots of money due to making transactions less than 1K dollars (If I remember correct) in a year (Even I had done enough amount of 3K, they still cut it) and after even seeing that, they banned my account just for that.
(They got the money cut and banned me after that also a lol moment)
They just immediately banned my account so no way to log in. Even you cannot find anything useful way to reach them. They literally cut every way.
My BS country banned PayPal back in the day so the only option was Payoneer for me to get freelancer transactions and marketplaces revenues, as a 3D artist. With this move, they got me out of the game. And they don't give you any way to defend yourself.
I had to get my transactions from a website (this year I've tried to find their email address because there was literally none on their website and I've done lots of researches last year, right after I've gotten banned) I've done freelancer and they only offer two options (and most of them do) : Payoneer and PayPal.
Even everything on my side was legal (ID, names, VAT number, addresses, passport info and any legal info they needed) and I've mentioned that they banned me due to a blurry ID image only (I was their 7 year customer afterall and made many transactions and mentioned this aswell and my phone camera was only focusing in the middle naturally and sides of it got blurry a bit (not so much) and they behave like I was acting as a drug dealer or doing something illegal to gain money (Lol trust me the ones are doing it, wouldn't even try to launder 40 dollars from a such a terrible platform)
I leave the rest to you guys. At least everyone should see this. And I know it will get me to nowhere but here it is.
I've added my email request for them and their response as the attachments to this post.
I tried setting up account (Payoneer Serbia) and when entering my birth date (1974.) I receive "please enter valid date". WTF? I tried with other dates, keeping the same dd and mm but changing yy. Turns out it doesn't accepts dates bellow 1976. 1976, 1977, 1978... it's fine. But 1975, 1974, 1973... "it's not valid". If you are over 50 you are too old to use Payoneer, sorry.
Yeah, I am among those people Payoneer kicked off from their platform without explanation. I got a very transparent business, I didn't violate anything, this os 100%. I don't even use Fiver or similar platforms and was receiving payments from legal entities only.
But here we are.
I write this post just to splash my emotions and add it to the tonns of similar ones on Reddit. I hope one day Payoneer will realize they are running out of clients, and maybe try to make a research why. And I hope that day we all already will be using other platforms, as well as our friends and family, and their friends and family, and their...:)
Sent this payment payoneer to payoneer on 17th of june . Now it’s requiring some documents on the receiver end and is pending since then and the receiver said he can’t provide documents at the moment . I want to know what happens to the payment if the receiver doesn’t provide documents or his documents are rejected? Does the payment stays in pending forever or does it gets refunded back to me? Thanks
Hi everyone,
I’m hoping someone here has experienced something similar and can offer some advice because I’m honestly at a loss.
I’m about to start working with a company that requires me to receive payments through Payoneer. The problem is that my Payoneer account has been stuck in address verification for almost two weeks.
When I first created my account, I entered my address including the street name. However, the bank statement I later submitted as proof of address does not include the street name. Apart from that, all the other information matches exactly (name, city, province, etc.).
Payoneer rejected my document and stated that the information was incomplete or that the file was not original. The document I submitted is an official bank statement issued directly by my bank, so I don’t understand why it was rejected.
I’ve contacted Payoneer support multiple times over the past two weeks. I’ve explained that this situation is extremely urgent because my employment depends on having a verified Payoneer account. Unfortunately, the support I’ve received has been very limited, and now it seems they’ve stopped responding altogether.
I’m becoming really stressed because I could potentially lose this opportunity due to delays in setting up my payment method.
Has anyone dealt with a similar issue? Were you able to update your address or get your documents approved? Is there a faster way to reach Payoneer support or escalate the case?
Any advice would be greatly appreciated. Thank you.
I want to share my experience with Payoneer so that other freelancers, especially those based outside the US, know what they're getting into before trusting this platform with their hard-earned money.
I am a freelancer based in Switzerland, receiving regular monthly payments from my US-based employer. I had approximately $6,000 sitting in my Payoneer USD balance that I needed to withdraw.
The problem:
Every withdrawal destination I tested - a Wise USD account (US bank, USD currency), a EU based account, and my Swiss bank account - showed a fee of 4% of the transaction amount. On $6,000 that's $240.
Payoneer's own publicly available fee schedule, filtered specifically for Switzerland and effective October 2025, clearly states that the maximum applicable fee for my type of withdrawal is 3%, not 4%. Their own website also advertises a flat fee of $1.50 for same-currency USD withdrawals. I hold a USD bank account in the United States. Neither rate was applied to my account.
What happened when I complained:
I contacted Payoneer support and what followed was over three weeks of:
Multiple agents giving contradictory and inconsistent explanations for the fee
First: fees vary by withdrawal type
Then: the fee is set by the receiving bank
Then: the fee is tied specifically to my Wise USD account
Then: 4% is simply the correct rate for my account
A supervisor call offered but scheduled outside the availability window I provided, at an unsuitable time, and ignoring my clearly stated preference
A week of silence from their Internal Review team after escalation
A final response dismissing my complaint and marking the case as "resolved" without addressing the specific discrepancy between the fee charged and their own published documentation
The notification contradiction: When I pushed back, Payoneer claimed fee changes were communicated via in-app notifications effective January 20th 2026 (I was not even using Payoneer at the time yet, so I didn’t have the app). They then contradicted themselves by stating the last notification was sent on June 16th 2026 - which happens to be the exact same day I formally notified them of my intention to file regulatory complaints. No such notification exists in my app. When I pointed out this contradiction, they did not address it.
Their own website said 3%:
Throughout this entire dispute, Payoneer's own public website displayed a fee of 3% for Switzerland-registered accounts — directly contradicting the 4% being charged to my account. Their response was to say the website information was "outdated." That is not an acceptable explanation when customers are making financial decisions based on published information.
The outcome:
After over three weeks, multiple escalations, complaints filed with the Consumer Financial Protection Bureau (CFPB), the Better Business Bureau (BBB), and the Financial Ombudsman Service (FOS), Payoneer refused to correct the fee or offer any refund. I am now closing my account and withdrawing my balance at the 4% fee - because I have no other choice.
My employer is also moving away from Payoneer for business payments as a direct result of this experience.
My advice:
If you are a freelancer based outside the US considering Payoneer - don't. The platform works well for receiving money, but getting your money back out is where they make their profit, and their fee structure is opaque, inconsistently communicated, and seemingly applied at their discretion. When you complain, you will be met with templated responses, shifting explanations, and ultimately a wall of indifference.
Use Wise instead. It is transparent, consistent, and actually treats international customers fairly.
I'm facing a frustrating glitch with Payoneer and wanted to see if anyone else has dealt with this.
I recently created my account and submitted all my verification documents. Today, I received an official email from Payoneer saying everything is approved and my account is ready to use.
However, when I log into the dashboard, it still says my account is "under review / in the process of verification." I already cleared my cache/cookies and tried a different browser, but nothing changed.
I really need this account active ASAP so I can link it to my Etsy store and start selling.
Has anyone experienced this delay between the approval email and the dashboard updating? How long did it take to fix itself?
Does anyone have a direct link or trick to contact a human at Payoneer support? Their help center just keeps looping me through FAQ articles.
I lost my job so now i need to open my store, im graphic designer.