r/payoneer

Is it allowed i want to withdraw to bank that is not mine? (Its my parents)

Hi, I urgently need help regarding a Payoneer account name change.

I recently got married and legally changed my name. I’m currently trying to complete verification for my Etsy store, but my Payoneer account still has my old name.

Support emailed me instructions saying I should go to Profile Settings and submit a “Request Name Change” form, however that option does not appear anywhere in my account. I’ve already emailed support multiple times over the past few days but haven’t received a response.

Has anyone else faced this issue or knows how I can get Payoneer to manually process the name change?

I can provide all legal documents and proof if needed. Thank you.

Has anyone successfully withdrawn from Payoneer to Wise? My Wise account keeps getting rejected as an 'e-wallet' even though it has a real account number, routing number, and Swift/BIC. Any advice?

Hi, I am not able to login to my Payoneer account, I get a blank page (the login page doesn’t load) tried incognito , and different browsers and still the same problem.

Also tried the app , I can login but I get password expired, when I try to reset my password I always get an error.

Is anyone else having this issue?

My Payoneer account is set to Mexico. I have a WISE bank USD account. But Payoneer still charges 3% since my account needs to be set to USA to qualify for the $1.50 flat fee.

1. 1 thing to try---opening a new Payoneer account set to the USA. Will I need to get proof of residence ? (utility bill)
2. changing my existing account from Mexico to USA--I will need proof of residence (utility bill) the Payoneer customer service agent told me

I sent $2500 through a remittance app using Payoneer.

I entered all details, verified with email OTP, and clicked continue. Then my internet disconnected while it was loading.

Now the issue is:
The money was deducted from my Payoneer balance, but I didn’t get any confirmation from the remittance app and the transfer doesn’t show as completed.

Has anyone faced this? Is it stuck, failed, or still processing somewhere?

What should I do next?

you guys don't deserve to be a payment provider Payoneer, I use OneForma too for Payoneer but now toh I change to Tipalti but still just because of Etsy which actually I forgot a long ago and never used it, it was really a harassing to close whole account. If you guys can't verify my id with Etsy then close my account I mean remove Etsy from my Payoneer na, why whole account close

I recently did an online service for someone I knew, but they lived in another country, so they paid me through Payoneer. It's not a big amount, I was paid around 75 GBP, but as a student I really needed that money too. Though now, first it took 10 days to receive the payment, even when they had already sent it, and when I tried to withdraw it, Payoneer told me I needed to have at least 100 GBP to withdraw.

What do I do now? I'm stuck. It's unlikely I'm getting paid by anyone else anytime soon.

The automatic customer service does not answer or help with my issue.

Everytime I try to withdraw, OTPs don't come through via SMS, and even the call option.

When will this app get better? Always stressing me every payout.

The verification code wasn’t sent to my phone, so I tried several times. About 10 minutes later, all the codes arrived at once. Now, when I try to withdraw, I get a message saying the verification code cannot be sent to this number, and I haven’t been able to reach anyone from support. What should I do?

Is anyone else annoyed by Payoneer charging a $29 annual fee if your account doesn’t receive at least $6,000 per year?

This feels unfair for freelancers, beginners, and small online earners who are still growing. Not everyone processes thousands of dollars annually, especially in countries where income opportunities are limited.

Instead of encouraging users, they punish smaller accounts with fees. What makes it worse is that many people don’t even notice the charge until it’s deducted.

Platforms like this should support freelancers, not penalize them for not earning enough. Anyone else thinking of switching to another payment platform because of this?

I cannot seem to make my Payoneer account. I made an account and I made an account once and I did everything that I could, everything literally, and they just said that we have declined your account request. And after that, I just cannot open my account. I cannot close my account. I cannot make another account. When I try to make another account, they tell me that I already have made an account and I cannot make a second account. And I cannot seem to call their customer service as well. They're not picking up. Nothing is happening. What do I do? Why is this happening?The thing is that I've tried to deal with them through chat, but the chat asks me to sign in first into my account, which I cannot do it, of course, because my account is locked because they declined my account request.

So I went into the verification process after a year of creating an account. The reason is that I did not know I will need this bullshit of an app anymore but I have no choice because the agency I am working for only has payoneer option for salary. So anyway I went thru verification and I forgot what ID I sent initially. So I submitted an ID then i got this notification that my ID is mismatch so they will let you select a question so I opted for "I cant remember". Then this is the update LOL how can my ID be accepted then the "reason" is not accepted? the hell is this

https://preview.redd.it/sga2ivyqaf0h1.png?width=388&format=png&auto=webp&s=6775b5622bdd717bdae9bd9726e2b88f2f3ed477

When I first made my payoneer account I called their customer support and asked for a receiving account in USD.

Today I got a confirmation that account is created but when I logged in to check I saw that it is based in Singapore.

I am confused. Is that normal? I don't live in the US but I don't live Singapore neither.

When I asked for a receiving account in USD I was expecting it to be based in the USA.

I recently got a remote job with an American company and they are asking for a payoneer routing number but since the account is based in Singapore I have instead a SWIFT number. Would that change anything in term of money transfer?