u/Some_Exchange_134

What is going on when I arrive and the order was already picked up. I text the customer and they say they have not gotten the order, so I tell the restaurant and they remake the order, or I just tell uber that someone else picked up the order option and I have to cancel?

Also, if someone picked up the order and then canceled the order, why can’t Uber find that person and block them from the app? Why would uber want people who steal orders driving for them instead of hard working honest people?