What is the most entitled and nonsensical question ever asked by a customer?
I've had so many I truly don't think I could pick any of them to be the worst, but I had a customer come in a week ago that I still think about.
I work at a grocery store, for context. She came in about 30 minutes before closing and she checked out around 15 minutes after closing. I had the pleasure of checking her out and she asked me where the rotisserie chickens went. (Around 30 minutes before closing we pull the remaining chickens from the hot case and put them in the freezer so they can be shredded and sold later)
I told her we don't have any more today and she said "Well I saw you take them out of the case. Where did you put them?" I told her that those chickens had been in the freezer for like 45 minutes and they'd be cold by now. She INSISTED that I go back in the deli and roast her a brand new chicken.
I told her repeatedly I did not have a food handler's license and I was not at all trained to do such things, not to mention our deli closes down about 2 hours before closing and making a whole new chicken would probably take about an hour.
I've also had people come all the way to the front end and demand that I go back to the meat department and literally butcher meat for them because we did not have any more of the sale meat in stock.
I just love hearing the wild questions that people ask. I cannot understand what is going on inside their minds.