Why do you use DoorDash, especially with the cost of everything going up?
▲ 127 r/couriersofreddit+3 crossposts

Why do you use DoorDash, especially with the cost of everything going up?

I'm Alex Bitter, a reporter with Business Insider.

Recently, I wrote an article about how Tony Xu, the CEO of DoorDash, said he was surprised that people spend as much as they do on food delivery. Tony has some say in how much DoorDash charges, to put it mildly, but I still found the comments interesting.

Often, ordering something through DoorDash, Uber Eats, etc. costs a lot more than if you bought the same thing in person at a restaurant or store, thanks to tips, service fees, and markups. I keep hearing about people trying to save money in other areas of life, but it seems like spending on these delivery services keeps increasing.

So, I'd like to know: Why do you find ordering from DoorDash worth the extra cost? Have you tried to cut back at all? How do you view spending on delivery as opposed to other costs?

If you're up for a chat, email me at abitter@businessinsider.com or reach out via text or Signal at 808-854-4501.

u/SpiritedSorbet4 — 22 hours ago

What's going on with shop pathing?

I'm a reporter with Business Insider working on a story about the shop pathing issues that some people are seeing on Spark these days.

I'm interested in talking to people who have been affected by this change. How has it affected how fast you can pick orders? Are there suggestions the pathing system makes that don't make sense to you? Or maybe you just ignore it entirely and find your own way?

Feel free to reach out to me at abitter@insider.com if you want to chat!

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u/SpiritedSorbet4 — 1 month ago

Looks like Walmart wants to compete with DD & UE

https://www.businessinsider.com/walmart-offering-subway-delivery-more-restaurants-may-follow-2026-6

Last month, I reported on the offers that Walmart was sending out to drivers to pick up meals at restaurants in Walmart stores.

Not only did they just confirm that test, it seems like they're also interested in delivering from other restaurants, too:

"Walmart also sees a path to expand the delivery service to restaurants beyond its stores, said Greg Cathey, Walmart's senior vice president of digital fulfillment transformation.

"'You can draw a circle around most Walmart stores, and almost all quick-service restaurant brands are located within five miles,' he said."

The question is: Will drivers go for making a second stop at a restaurant miles away from Walmart?

u/SpiritedSorbet4 — 3 months ago

Do you guys ever talk about tips with customers?

I'm writing a story about tipping for Business Insider, specifically whether customers and delivery workers ever have discussions about tips that apparently went missing on the app.

I heard a story recently from a customer who realized that the driver had only gotten a fraction of the tip he left after he DM'd with the driver. I've also heard that some delivery workers notice similar situations when they're delivering to regular customers, friends, etc.

Have you ever had a situation like this as a customer or driver? You can reach me via DM here or at abitter@businessinsider.com

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u/SpiritedSorbet4 — 3 months ago

Walmart is starting to deliver restaurant meals with your grocery order

Hi all, just wrote this story about Walmart asking Spark drivers to deliver restaurant orders: https://www.businessinsider.com/walmart-expands-spark-delivery-to-restaurant-orders-2026-5

I'm still interested in talking to folks who have delivered these orders. If that's you, feel free to reach out at abitter@businessinsider.com

One thing I'm really curious about: Walmart says it will bundle some of these restaurant meals with shop and deliver orders. I'm curious how that will work. It seems like it will be on drivers to stop by the restaurant and pick them up (vs OGP folks)?

Seems like another layer of complication from the driver's perspective.

u/SpiritedSorbet4 — 3 months ago

Do drivers and customers ever talk about tips?

I'm writing a story about tipping for Business Insider, specifically whether customers and delivery workers ever have discussions about tips that apparently went missing on the app.

I saw a recent post on another sub from a customer who DM'ed their driver a screenshot of their tip. The driver didn't see the tip on their end, assumed the customer hadn't tipped at all, and sent them a message complaining about it (even though, as it turned out, the customer had in fact left them a tip).

Have you ever had a situation like this as a customer or driver? You can reach me via DM here or at abitter@businessinsider.com

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u/SpiritedSorbet4 — 3 months ago

Has anyone delivered a restaurant order yet?

I'm a reporter at Business Insider interested in talking to folks who have delivered (or even just been offered) one of these new orders from restaurants inside Walmart stores.

I'm curious about how they compare to the shopping and delivery orders. Are they more worth your time? And which restaurants are participating in this?

You can reach me with a DM or at abitter[at]businessinsider.com

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u/SpiritedSorbet4 — 3 months ago