Data point: in case you’re looking for flowers, I bought a bouquet off of Teleflora and got the 11x by checking out on Paze with my Chase Sapphire Preferred as well as 15x back by first clicking through on Rakuten to Teleflora. Purchased Saturday and both the 11x is showing on CSP as well as the 15x showing in my Rakuten rewards. Those convert/pay out as points back to the Bilt Palladium.
Data point: in case you’re looking for flowers, I bought a bouquet off of Teleflora and got the 11x by checking out on Paze with my CSP as well as 15x back by first clicking through on Rakuten to Teleflora. Purchased Saturday and both the 11x is showing on CSP as well as the 15x showing in my Rakuten rewards. Those convert/pay out as points back to the Bilt Palladium.
Data point: in case you’re looking for flowers, I bought a bouquet off of Teleflora and got the 11x by checking out on Paze with my CSP as well as 15x back by first clicking through on Rakuten to Teleflora. Purchased Saturday and both the 11x is showing on CSP as well as the 15x showing in my Rakuten rewards. Those convert/pay out as points back to the Bilt Palladium.
Check in: Door men and valet were personable and made things effortless. At check in she said our upgraded room needed a technician so she invited us to the lounge for what ended up being a thirty minute wait. Very cool art deco meets David Bowie 2035 lobby.
Club lounge: tiny box of glass with.. not much. A few basic snacks, coffee machine, n/a drinks.
“Other club lounge”: Breakfast and Tapas were served at Sofia near the lobby 7-11am and 5-7pm respectively. Extensive breakfast options plus a small menu that you can order “two items each” in addition to the buffet. Tapas was a more limited selection of bites and appetizers plus free flowing beer and wine. Both good not amazing.
Service: amazing throughout. Pleasantly surprised how personable it felt much like a boutique hotel rather than what I’m used to at the larger convention style Grand Hyatts. Literally everyone from the servers to the door men to the room cleaners. Plus a huge shout out to Valeria & Isaac at the concierge desk who booked all our reservations and found Sagrada Família tickets when I couldn’t. They were the cherry on top of this stay.
Room: small upgrade from the SUA we booked “junior suite” to a “studio suite”, but it felt really special. Hidden bar and coffee areas, push button blackout shades, soaking tub by the window, marble his/hers sinks, high end finishes, I could go on. Feels a tiny notch above GH Hong Kong, Singapore and Indian Wells and not quite as special as Baha Mar (our 2025 stays, all standard suites).
Amenities: tried one of their Michelin recommended restaurants on the rooftop named Maymanta and thought the food and cocktails were terrific. Sexy if narrow pool area. Jewel box coffee shop.
Location: 10-15 minute metro ride from most of the action in a nicer business/mall district.
Kids: milk and cookies sent up to the room unexpectedly, a special kids soap/lotion set dropped off and accommodating staff at every turn. Pool was a bit serious but did have other kids.
Value: not worth the likely inflated \~$650/night basic room or \~$950 standard suite cash rate in June but felt an absolute a steal at 20k points a night.
No real complaints but if I have to: 10-15 minutes from “the action” and a lot of major tourist spots, breakfast though large is repetitive, pool is long but narrow, views are just okay (though you can see the Sagrada Família from one side of the hotel!).
Staying at the HP Kyoto (which I booked before its rate increase from 9.5k to 15k a night) and my concierge tells me even though it’s the exact same dates (June 13-17 to June 15-17) I get “rebooked” at the new rate. Is this accurate? Probably buried in the t&c’s somewhere but wanted to confirm. Incredibly frustrating particularly in light of all the devals happening.