Why can’t i track my 16 digit reference number?
Normally have a number that ends in GB, but this time I shipped out a parcel and was given a 16 digit reference number.
The format is: 1234 AB12 3456 7890
Made sure the 0’s are entered in properly and not O’s.
I used tracked 24 - but no tracking is available with this, anyone had this issue and is there a way to resolve?