Vodafone GigaTV accidentally added to my contract . any way to cancel after 14 days?
Hi everyone,
I recently ordered Vodafone cable internet through CHECK24. My main intention was only to get the internet connection.
Later I realized that I had also confirmed a separate GigaTV Home Cable contract. I honestly did not understand at the time that this was a separate paid TV subscription. I do remember confirming/signing something, so I am not claiming Vodafone added it without my consent.
The GigaTV costs around €14.99 per month, plus there was a €49.99 activation fee. I do not even own a TV and have never used the GigaTV service.
I contacted Vodafone and explained the situation. I also asked for a Kulanzkündigung, but they told me that because the 14-day withdrawal period is already over, they cannot cancel it early.
I am a student, so paying for a TV service I will never use is frustrating.
Has anyone had a similar situation with Vodafone? Is there any realistic way to get out of the GigaTV contract early, or am I basically stuck with it until the end of the minimum contract period?
I definitely want to keep my Vodafone cable internet. I only want to cancel GigaTV.
Thanks for any advice or experiences.