The best part of buying my Alfa was a surprise.
I live in Las Vegas, as the name suggests. When I bought my 2019 Giulia, I found it at a Findlay Cadillac dealership. It was right down the street from the only Alfa Romeo dealership in town, a Towbin Motorcars owned competitor. I Thought it strange that a 2019 Giulia would be on sale in early 2022 from a Cadillac dealer with only 21,0000 miles at such a great price, better than what Towbin themselves were asking for a similar car. It turns out an Airman at Nellis had purchased it new, and put those first miles on it, then traded it in for a Cadillac (which my family had owned at least 12 of when I was growing up in Chicago). Being an Army Veteran myself, I knew that Airman took great care of their car, and the service records fromTowbin Alfa down the street showed this to be true. Even the oil changes were done there, listed on the paper at proper intervals, along with all services. I loved the car, if you are reading this you know, and was grateful to get such a deal.
I drove it with my service dog in the backseat, and he loved it too. It was perfectly fit inside and out to him. Shortly after buying it, time came for my first oil change, and as I live in Summerlin, the opposite side of the city to Henderson where Towbin Alfa is located, I found that the local lube job joints didn't carry the recommended 0W-30 full synthetic it called for, so I made the decision to drive all the way out to Towbin Alfa for one. There I met Vinny, one of the service advisors there. He is a no nonsense guy with a big smile that told me it was gonna be 99$ for my oil change, on special. I thought to myself, I've never paid more than 50$ for an oil change in my life, and I've owned a lot of cars. I even worked on them in a small repair shop right after I got out of the Army not a decade earlier (never worked on an Alfa though). Vinny told me "these are special cars, they need a little TLC, even for the little things." As they did the oil change, he talked with me about Alfas, and why they are different than your average Chevy or Cadillac, some things I knew, some I didn't. When the first visit was over and the oil change completed, he brought up how I had purchased the car in great condition, but how the factory warranty was expiring soon. The previous owner hadn't driven it that much, but it was almost 3 years since the original purchase date, and I ended up buying an extended warranty plan from him, probably the smartest thing I ever did as a new Alfisti. I was skeptical at first, but if the Army had taught me anything, it was that preparation for the unexpected was not a bad thing, and Vinny had done a lot to explain to me how this Italian machine was just different from other vehicles, including how all the parts came from Italy, and the training needed to work on a 2.0L 280hp turbo engine. I realized I wasn't going to be working on this car myself like I have with others I have owned, so the purchase was made. Over the last 4 1/2 years I have loved this car more than any other I've owned, and I've never ignored the postcard with the oil change special on it. I've seen Vinny for recall services, warranty repairs, and oil changes more times than I can Count. Vinny has become a friend, an advocate, and a guide through this Alfisti journey, saving me tens of thousands of dollars in repair costs, and nipping most problems in the bud before they happen. Multiple times, I have gone in for that oil change all the way across town, and come out a week later with a few thou in covered warranty repairs that a Jiffy Lube would never have caught until it was time for a tow truck mid road trip. I also ride a Harley, so thankfully I am able to keep the mileage low on my Alfa (it's at about 43,000 now, and the extended warranty is ending), and my service dog is long gone, but for my Alfa, I've still got Vinny. He's the one surprise I didn't know came with an Alfa Romeo Giulia. A friend, advisor, advocate, and guide in the Alfa ownership experience that handles and disspells the "reputation" for unreliability that many Alfa owners overlook. Vinny is why almost 5 years owning a Giulia has been stress free and affordable for a disabled veteran like me. I hope you all have a Vinny, it makes being an Alfisti just better.