Big go-round with customer support today.
This time they didn't fix it. I have a home Standard and RV Mini in separate accounts. App was open for the RV account but was pulling information and data from the home account. And saying there is no Starlink associated with this account. And giving me a 40Mbps speed test result on the Mini which isn't even powered up. And greyed out the Subscription line so I couldn't have taken it off Standby even if I wanted to. Total mess. All CS told me was to use two different devices to monitor the two different systems -- bogus...guess he had to say something. Turned out I simply logged out of the RV account which was messed up and logged right back into it. All problems gone. Typical computer fix -- reboot it.