
Thorn need to sort it out before it's too late
I really enjoy my Thorn watches, and haven't had a single issue with any of the four (touch wood).
I'm seeing a lot of comments on here from people who've encountered issues and received what can only be described as bad customer service, however, which disappoints me a lot as someone who's been a vocal brand advocate.
There was a post here from the brand recently, apologising for issues and asking for feedback, but that's not enough.
I can't help but worry that Thorn is going from the hero of the affordable vintage homage world to the villain.