u/Zangor18

I am currently in the process for potentially working for Navy Federal through the contractor Tential in Winchester, for reference I live in Front royal and work at Walmart right now.

Walmart has been sucking out my soul in addition to the department I work being physically demanding. I figure I have nothing to lose trying to do something different like a call center, and I fully understand its not all sunshine and rainbows but I see mixed experiences with Navy Federal.

Anyone worked there or currently working there know what its like? Is there a good chance of converting from Temp to Full employee in the call center? I hear the benefits are good if you do but Walmart does have pretty good benefits too, its just that I really cant take it with my team being understaffed and overworked in a physically demanding job, it kills both my physical and mental health and I feel like sitting at a desk all day taking calls is preferable to what I do now. It also helps that it pays more.

So I work Cap 2 and our trucks range from like 1800-3400, the usual is in the 2000s with some outliers like the very rare 16k or less trucks. Recently our team has been losing people and our more experienced team lead got fired after an internal investigation (never got a concrete reason and never will since they cant say and its all hearsay and rumors).

Since then we finally have 2 team leads again, one tries their best and is as helpful as they can be, and the other one is still learning and getting a feel for the role but I guess its better than not having a 2nd team lead. But overall our team is hurting for people, with team leads all together our team is 12 people but one of our better throwers for truck is already on his way out so its basically 11 people now.

Management hasn't been able to hire on new people because a month and a half ago now both overnight coaches left/went on LOA and aren't coming back and some overnight team leads either quit or got fired. So our Cap 2 coach has to work nights but without them they where not working on hiring us new people.

Now apparently according to our store manager they have figured out a way to get us a lot more people, they have told our TLs and others that they want Cap 2 to have 10+ people daily when right now we average 4-6 not including TL. Because we are supposed to be able to unload the GM truck and do Frozen Dairy and unload and down stack grocery remix, refill water and stock paper,pets, and chem. They expect Cap 2 to do so much work and they have us waste an hour every day to do a 2pm zone that does nothing because its just gonna be a mess shortly after we go back to start unloading.

Anyway, latest news is they have 2 different daytime coaches working on hiring people for our department which is great but right now we struggle and trucks can be done anywhere from 5pm to as late as 8pm depending on staffing numbers, which bay its in and truck size obviously.

I am currently having problems disconnecting from work because of all the stress so I am gonna start therapy using the mental health benefits offered through the company since I am so stressed these days.

I need the job but not the stress and I guess I made this post just to vent and get some sort of comradery from others who also go through this kind of BS.