Data Point : FHR property credit is baked into the hotel rate
TL;DR: Same hotel, same 4-night stay, but my additional cardholder account showed a lower non-FHR rate, while my wife’s primary Platinum account showed it as Fine Hotels + Resorts. The FHR version was about $79 more total in the screenshots, before considering the hotel credit/FHR perks. Since the $100 property credit is basically offset by the higher price, the real value is mostly the other FHR benefits.
It’s been brought up before, but I wanted to add another data point with screenshots.
My wife is the primary Platinum cardholder and I’m added as an additional cardholder. Lately, I’ve been having issues seeing Fine Hotels + Resorts listings under my own account, so I had her download the Amex app and search from her account as well.
The hotel in question was The Henderson Beach Resort & Spa in Destin, FL for a 4-night stay.
On my account, the hotel was showing as a regular listing with a total price of $1,946.05, including taxes and fees.
The breakdown showed:
4 nights: $1,526.20
Average nightly rate: $381.55
Taxes & fees: $198.37
Taxes/fees due at property: $221.48
Resort fee: $196.00
On my wife’s account, the same hotel was showing under Fine Hotels + Resorts with a total price of $2,025.00. The breakdown showed:
4 nights: $1,596.00
Average nightly rate: $399.00
Taxes & fees: $207.52
Taxes/fees due at property: $221.48
Resort fee: $196.00
So in this case, the FHR listing was about $78.95 more total than the non-FHR listing I was seeing.
Granted, booking the FHR rate would allow us to use the hotel credit and get the usual FHR perks, but the $100 property credit is basically a wash when the FHR price is already higher. The remaining value would really come down to the other FHR benefits like breakfast, late checkout, potential upgrade, etc.
Just wanted to provide another data point for anyone else comparing searches between a primary Platinum account and an additional cardholder account.
Also, it’s pretty annoying because I currently can’t reliably see FHR listings under my account. According to Amex chat, travel is undergoing maintenance, so maybe that’s part of it.