
Question About Switching from Cat Mini to Cat 6 Mini
Hi Tractive Team,
I recently purchased a Tractive Mini from Amazon for my Siamese cat. She’s only 6.8 lbs but she’s a professional escape artist. The collar fits at its tightest setting and thankfully won’t slip over her wedge-shaped head (lol).
I’ve received the tracker and am charging it now, but before activating it I noticed the new Cat 6 Mini had become available. I went ahead and ordered one directly from your website.
Since the Cat 6 Mini isn’t expected to ship for 10+ days, can I activate and use the current Cat Mini in the meantime and then transfer the subscription/service to the Cat 6 Mini once it arrives?
I recently lost her for 24 hours and definitely don’t want to repeat that experience.
Thanks for any help!