r/TeslaSupport

I have already brought my vehicle to the Service Center for this issue and was charged a $200 diagnostic fee because the problem could not be reproduced during the appointment. However, I have multiple videos documenting the vehicle repeatedly experiencing the same issue.
The vehicle wobbles/shakes so severely during these incidents that even the steering wheel buttons became inoperable. Those buttons were previously replaced under warranty, but the underlying issue has continued. AutoPark also continues to fail, and I have video evidence showing these failures on multiple occasions.
I am now being asked to bring the vehicle back again and agree to another potential $200 diagnostic fee. My concern is that I have already paid a diagnostic fee for an issue that remains unresolved, despite having clear video evidence that the problem is recurring.
I am more than willing to bring the vehicle back so the issue can be properly diagnosed and repaired, but I do not believe I should be charged another diagnostic fee simply because the problem may not reproduce itself during the limited time the vehicle is at the Service Center. I would appreciate the videos and previous service history being reviewed as part of the diagnosis and confirmation that I will not be charged another $200 for the same unresolved concern.

Got a convertible baby car seat (nuna rava next) but with the model 3 slightly deep actual car's backseat, the newborn car seat is not as reclined and looks somewhat upright.

In the car seat class, they told us we need to look for the line to be straight but there is no line on either side of the car seat for nuna rava next. Worried the reclining position would not support the newborn head as good as an infant car seat, especially with no alignment line in rava next to tell if it's good

Has anyone got this car seat and used it for your new born in Tesla model 3? Or with the way model 3 backseat is, has anyone faced issue with reclining for newborn and how did you fix it?

Hello -

I am currently testing iOS 27 beta and the New Siri, but with a British voice.

With British and American voices I get errors on Frunk and Tonneau, it referred to the frunk as the bonnet and when I asked it to open the trunk (assuming it would open the tonneau) it opened the tailgate and referred to it as the boot.

I’m pretty sure I can fix this by renaming the shortcuts to something it can understand me better by, but i was curious to see if you guys had any tips to share?

Second time I’ve been unplugged by this Nissan Leaf so she can charge her car. Based on sentry footage, she can easily remove the charger. Reviews on Amazon seem mixed with the charger lock. Any recommendations/suggestions? Thanks!

Hi,

The window trim on my US 2024 MY was flapping in the wind after two years of ownership. The dealer claimed the damage was done from the touch less carwash I went to (once) when he noticed my discoloration on the window trim. He quoted multiple hundreds to attempt to fix.

Of course I said I'd DIY it. The adhesive gunk under the trim is on top of rubber so I need some kind of solvent and tool to remove it safely. Then I was thinking of getting 3m auto molding tape to reattach the trim. Any thoughts?

does it look bad ? is this something to worry about and can any garage fix the bent fins ? it’s a standard range model 3 2022 and i’m in the uk.

2020 Tesla Model 3 Standard, Northern California

The top window is tinted. I had a physical sunblock on both top windows as well. My screen keeps getting more and more discolored at the edges. 2020 so can’t get it replaced under warranty.

I bought it used from a dealer and it had some discoloration already. The AC was broken, but it was in the contract to fix ac (and screen), and they fixed the ac. Fixing of the screen was in the contract because the screen was super hot to the point of being u touchable, which I learned was cooled by the AC. Once they fixed the AC the screen was hot upon entering, but cooled down as the AC began.

Any helps? I already have a tinted roof window, and physical interior roof covers. Overheat protection is on, but almost NEVER activates. (See pic 4). The air is shown blowing there cause I turned climate on after I saw it was 149 inside.

I began leaving the windows vented permanently which helped, but then dust and tons of flower pollen have covered the interior of my car. Tips?

The only thing I could think of is to go to the dealer and say, “it says fix AC/screen in the contract.” However it wasn’t referring to the screen discoloring, only the overheating, but they could be legally bound because of the wording. But I wouldn’t count on it. They’re a terrible dealer. It took them literally 6 times!!!!! And 6 months!!!! To finally fix the AC!!! Their “service” has a one year warranty, and I’ve owned the car for 11 months.

Any help appreciated.

...or is it incomprehensible?

Consider this photo. It says to drive 0.3 miles on the I-605 and then drive some more - 0.6 miles - on the same I-605 freeway.

Another example. I want to drive from Irvine Spectrum in Irvine, CA to Culver City. It's a straight shot on the 405 freeway - 50 miles. But when you pop in directions, it segments the directions by each intersecting freeway (605, 710, 110). So first it will tell you to drive 18 miles on the 405 (the distance to its intersection with 605). Then 11 miles on the 405 (distance on that freeway from 605 to 710). And so on.

If I look on Apple Maps, it's a simple. Google Maps on the PC is similarly simple (though also confusing on mobile).

This didn't use to be a problem 2-3 years back. Is there a setting or a tweak that restores sanity to directions?

2018 Tesla M3 Long Range, 85k miles, 8 yr + 2 month ownership. Just 2 months out of warranty!! Couldn't have been the worst timing. Anyone seen this and know what might be the issue and most importantly how much?!?$$

Hi there, recently bought a new model Y on July 17th. It’s my first Tesla. Anyway, before it hit 700 miles the DTR lights went out. I have an appt with Tesla service on Sept 8. The appointment is scheduled for 1030am to 5pm. So I messaged them about a loaner for the day, and got this response. Is this normal?

It sounds like they want me to bring my car in the day of service to diagnose the issue prior to committing a loaner. So, there’s a possibility I get there, check the car in, and there’s no loaner available for me so I have to sit at the service center for 7 hours. Seems pretty shitty process to me, but wanted to check if this was normal. (I have already called them to try to get the appt pushed up or send a mobile tech out since my cars brand new and they said no, so it’s unlikely calling them will help here either, but idk)

Thanks for any help,
Ben.

Yall im trying update my normal outdoor plug to make it where i can use the faster charger. I know im gonna have to have a whole electrical thing done. My dad is an electrician and told me if i buy the parts he would install everything. I tried getting with ChatGPT to figure out the parts but i figure i would also get with yall. Please help a newbie out !!

My 2021 Tesla model Y has a brake line leak which seems very early. I obviously don't have that much experience with Tesla's but I used to live in Connecticut and Boston and my family has driven a number of cars for decades and not had brake line failure.

Maybe I'm just unlucky or does this seem to be a common issue? The Tesla forum has one guy that says they need to drop his battery and it costs 6k to get all his brake lines repaired and I can't sleep.

Help?

Edit 1:

Got a quote from Tesla, 653.80 which is a lot better than I thought. Spoke to the CSR and it's not covered under the rust warranty because it's not considered the body of the car.

A few days ago, my trunk opened in my garage. I cannot for the life of me figure out why. I’ve downloaded log data for my car but the data does not seem to include the timestamps for this event. The timestamps on the spreadsheets are in UTC, which would push the event to 19:15 utc August 16th but nada in the logs for that time. I had the trunk button on my Tesla app quick controls and I had the widget on my Home Screen. I don’t think the button was accidentally clicked but it could have been. Has anyone else experienced this? Shop quoted me 300 to diagnose, but I feel like the 75 paint touch up is probably my best bet. Just would like to not have this happen again.

​

I have a Tesla model 3. Just got it and after plugging and unplugging it once I can't plug it back in. Why?

When I purchased my Tesla Model 3, one of the hooking factors was the attractive 1 year supercharger for free. They knew from day one that I wanted the most basic Model 3, and they kept insisting on me closing the deal as soon as possible so I would not miss the promotion of 1 year of using supercharger for free. I even have their written confirmation via message that my purchase included it, and again they knew exactly what I was purchasing (attached picture).

Now I noticed that my supercharger session were being charged to my credit card, and when I asked them about this they said:

>Hi. The Model 3 trim you ordered and received was not eligible for the One Year of Supercharging incentive, which was available only for the Model 3 Premium and Performance trims.

>You did receive 2,000 miles of Supercharging as part of the trade-in program for a gas-powered vehicle.

>We do apologize if improper expectation and incorrect information was provided at that time. I have reached out to the specific individual to follow up on this matter.

How can this be possible? How can I escalate this so they give me what they promised?

one charger that I go to always changes at the top of the hour. I started coming to a new one, and it would change when I arrived, even within the same hour. I figured maybe it changed at the :30 as well. but this morning it gave me a $0.34 price at 6:31 and then when I got there at 6:33, it was $0.48… is the price changing randomly? or is the original price inaccurate? does this happen to anyone else? TIA