Locked my account for a completely ordinary Zelle transaction

My company manages about $750k in client funds across dozens of Truist accounts. We use Zelle.multiple times a week, often for several thousand dollars at a time.

Yesterday I sent a Zelle payment of $47.38 to someone we had never paid before. Truist put the transaction on hold and told me they'd get back to me in 24 hours

This morning I tried to log in to truist.com and my account was locked. They didn't reach out to me to ask if I had made the $47 payment. They just locked the account I use every day to manage client accounts.

Neither the customer service rep who unlocked my account after a long phone call nor the account manager who just happened to call me to check in less than an hour after the account was unlocked seemed to think this was anything terribly concerning.

I used to have a person assigned to my account who I could call or email with any problems, and she knew me and would fix them. Now I have to hope the Business Connect person assigned to my request is competent. It's really disappointing that Truist has made these changes to the detriment of their customers

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u/building-wigwams-22 — 13 days ago

Who is Alliance for an Affordable DC?

And why are they so mad about the bottle bill? Ask anyone from Michigan, where they've had a similar law for decades. It's not going to bankrupt every lower income person in the city, and it will probably help clean up the rivers.

Edited to add: it's the American Beverage Association, thanks waltzthrees. My reading comprehension is lacking today

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u/building-wigwams-22 — 1 month ago
▲ 161 r/wherewasthistaken+1 crossposts

Joe's Lounge Bar, 1966 Ireland

You all did an amazing job on my last one so I'm hoping you can find this spot. Didn't do themselves any favors for internet searching calling the place "Joe's". This is my grandparents' vacation to Ireland in 1966. I know they went to Dublin, Kinsale, and Cork, and I THINK this is in or near Cork

u/building-wigwams-22 — 4 months ago

File numbering rollover?

I have continuous numbering on and I'm at almost 9000. Will it roll over another number (like 090B or 091A) or is it going to just restart at 090A0001?

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u/building-wigwams-22 — 4 months ago

O'Flynn's butcher, 1966, Ireland

I have a roll of film my grandmother shot on vacation in Ireland in 1966. I'm going to Ireland this summer and I'm trying to recreate some of her shots. I've found most of them but I'm stuck on this one. She was definitely in Dublin, and definitely in Cork and Kinsale. There is an O'Flynn's butcher at 17 Great George's St in Waterford, but the building looks very different. Construction over the last 60 years is certainly possible, and the O'Flynn's in Waterford was definitely there in 1966, but it doesn't seem like a likely match.

u/building-wigwams-22 — 4 months ago

Recreating the magic of Grandma's cocktail hour, minus the alcohol

I am looking for mocktails to recreate my grandmother's cocktail hour, minus the alcohol. It was An Event. I used to love it as a kid. 5pm every day, listening to NPR. She had her drink and a snack, while we all just had the snack. Even her dog had his own snack.

I would love some recipes that are maybe a little involved in the prep. Not too sweet, and I HATE olives (sorry olive lovers, but it means more olives for you). And I want to avoid NA spirits.

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u/building-wigwams-22 — 5 months ago