Optimum Refuses Gateway 6E on 1 Gig Coax Despite Its Own Documentation

I recently signed up for Optimum 1 Gig coax service and was provided with a standard Gateway 6. I contacted support to request the Gateway 6E because most of my devices support Wi-Fi 6E or Wi-Fi 7, and I specifically want access to the 6 GHz band for cloud gaming and other latency-sensitive devices.

Support initially told me a replacement could be shipped. After checking my account, however, they claimed the Gateway 6E was not compatible with my plan and said I would need to upgrade my internet service.

That response is frustrating because 1 Gig is already the highest coax tier available at my address. More importantly, Optimum’s own published information describes a Gateway 6E for HFC/coax service that supports speeds up to 1 Gig, separate from the fiber version.

I understand that equipment availability or eligibility may vary by market, but Optimum should provide an accurate explanation. Telling a customer to upgrade to a higher plan that is not available, while its own documentation says the coax Gateway 6E supports 1 Gig service, is misleading and does not resolve the issue.

I am not looking to visit a retail store to troubleshoot an equipment or provisioning problem that should be handled remotely. I would like Optimum to clearly explain the actual restriction and either provide the correct Gateway 6E or confirm why my account is specifically ineligible.

Has anyone here with Optimum 1 Gig coax successfully had a Gateway 6E shipped or provisioned? I would appreciate hearing whether this is a broader policy, a regional limitation, or simply inconsistent support information.

I’m already missing my Verizon fios, sadly optimum is the only provider available at my new address. 😭

reddit.com
u/cmb93x — 5 days ago

Anyone with 17” mattresses?

I know up to 16 inches and below is what’s recommended for mattress sizes. But has anyone had success with bigger?

reddit.com
u/cmb93x — 10 days ago

Mattress Firm Purple Royale vs regular Rejuvenate — worth considering?

Has anyone directly compared the Mattress Firm-exclusive Purple Rejuvenate Royale models, especially the Crown or Monarch, with the regular RejuvenatePremier or Ultimate?
We tested the current RejuvenatePremier at a R&F and it felt like a rubber rock: firm, non-buoyant and not very conforming.

The Restore line felt a bit more conforming, but also less substantial, and its motion isolation seemed pretty poor.

We want something soft, plush and body-conforming with strong pressure relief, good cooling, easy movement and better motion isolation. Do the Royale models’ quilted tops, memory foam and latex genuinely improve the comfort and motion isolation, or do they still mostly feel like the standard Purple Grid?

Are the Mattress Firm versions worth the extra cost?

reddit.com
u/cmb93x — 13 days ago

Landlord wants to cancel fully signed lease after we already relied on it (NJ)

Hey all,

My partner and I signed a lease for a townhome starting July 1. It’s fully signed by us and the landlord, and we already paid the required deposits. ($9000)

Today the landlord’s agent told us the landlord lost their job, couldn’t close on their next house, and now wants to know if we’d agree to cancel the lease because they have nowhere to go.

We really don’t want to cancel, but I feel like we’re setting ourselves up for a very awkward tenant-landlord relationship if we try to challenge it. We already gave notice at our current rental and paid an ETF for it, paid/planned for daycare near the new place, scheduled movers, set up utilities, and set up renters insurance.

The lease has language saying if the landlord can’t give possession on the start date, rent doesn’t start until we get possession, and if they don’t give possession within 30 days, we can terminate. But I don’t see anything saying they can cancel just because their own housing plans fell apart.

Can they refuse to give us the unit in NJ for this reason? Would we have any claim for the costs we incurred by relying on the lease?

We’re contacting a lawyer, but curious what others think or what we should document.

Location: New Jersey

Edit : this is a townhome that the landlord owns and has decided to rent out since they were planning on buying a mortgage for another home.

reddit.com
u/cmb93x — 2 months ago

Anyone else having issues with yellows?

Ever since the latest update, my 26 juniper literarily cannot make up its mind when a traffic signal turns yellow. It either hard breaks or falls into decision fatigue where it goes, hard breaks, continues, and brakes again. Anyone else running into this?

u/cmb93x — 2 months ago