An Update to my post on unaccompanied minors vs young travelers
Here’s what I’ve found and how it all went down after I wrote this post, just in case someone else ends up in the same boat! TLDR: I have my 3 kids ages 14, 13, and 11 traveling together unaccompanied.
First of all, thanks to everyone who gave their experiences and advice, it helped me make a game plan and talk with my kids about what to expect.
I did end up calling, and to say the customer service had no clue would be an understatement. I’m not sure that was worth my time. 0/10 experience, but maybe I just had bad luck.
However, the ticket counter at the airport was super helpful! That lady was very nice, and made it quick and easy to get a gate pass and explain what would happen on the other end of their flight. She helped me check that my mom was a verified pick up person who would be able to get a gate pass at the arrivals and was just all around full of information.
Basically, the “young travelers” going with an unaccompanied minor means the airline treated the whole group like young travelers. That is to say, they don’t really care about them at all lol. It’s whatever for us, but other parents might want to know how it works so they can make an educated decision on choosing an airline.
We got to the airport, I went to the ticket counter and got my gate pass, walked them through security and to the gate. I had my 14 yo add the SW app to her phone so she could manage their boarding passes to make it all easier. They ended up with group 4 and since we purchased seats I didn’t bother upgrading and it was fine. We got in the back of the group 4 line, I walked with them all the way up to the gate and scanning boarding passes, gave them a big hug, and off they went. No one acknowledged them or said anything about them being young travelers. They reported no one checked in with them on the flight or anything which was fine. I hung out at the gate until their flight took off, went and cried in my car for a bit, and headed home. On the arriving end, my mom got a gate pass at the ticket counter (they did check her ID to make sure it matched exactly their records), and was able to meet them at the other end.
The kids did very well, I let them take the lead going through security and navigating the airport with me there and they had zero issues. If TSA weren’t so grumpy I’d probably be okay with them doing all that alone next time, at least in our home airport.
So yeah, AMA I guess if you have questions about your own kids? But it all worked out.