r/SouthwestAirlines

This is my first time flying since 2019. I don't get to go often because of finances, but my family pitched together to get me to my brother's graduation in Michigan. My question is, in the last 7 ish years, I have had a CPAP machine now. The carry on I have doesn't fit that and my necessary medication (I have multiple chronic illnesses) and I don't know if they're going to count the bag to hold the device as it's own checked bag. The bag is about 18in by 12, but it's too big to fit in their measurements for a carry-on and backpack. Does anyone know if it will be okay, or will I have to check a bag?

(Please know I have barely enough funds to make this trip thanks to family pitching in, so I don't have an expendable wallet.)

Had some bad experiences recently with flight attendants mistreating me and other passengers on a flight today from Denver to Dallas.

I’m wondering if there’s a third party site to register a complaint? I’m not interested in posting something to them directly, definitely don’t trust them to do much about it, looking more for external places, to forewarn future travelers to avoid Southwest Airlines

Super frustrating that I can’t download a calendar link and add my flight effortlessly via the SWA app. Come on SWA do better.

3 hour direct flight. No status. Need to check a car seat and maybe a bag, the rest standard carry ons. Don’t want the back or late boarding but don’t need very front of plane either.

We haven’t flow SW since before whatever this is. Thanks!

Yesterday, I was on a flight from BUR to OAK that eventually got canceled after a delay of several hours. This happened to me once before, and I learned from an FA that if they need maintenance at BUR, they've gotta call people to come in because they're not already on site. So if you have anything more than a minor maintenance issue there, it'll be a long wait.

This part I hate to share, but you should also know that you can get off the plane once the doors open at the gate. I raised my hand, asked the FA and walk off, and got on standby for the next flight. I was in OAK 2 hours later, and if I had waited for the original flight, I never would've gotten there.

Make it make sense! Watched 15 or so people get on pre-board.. I’m second in line for ALP.. I get to my row, and 2 of the preboards that I watched get on the plane are sitting in the same exit row as me.. cant walk down to the plane but your capable of performing duties for exit row?

So I went to check in for our flight tomorrow morning. Was able to check wife in fine. Assigned her boarding group and seat. Says it can't check me in. Try again later. I called Southwest and was told that I will need to check in, in person at the airport. I asked why and was told it happens sometimes. No other explanation. I asked about at least sitting with my wife since, we could get checked in at the same time. Was told that is never guaranteed anyway in the low level fare now. Seriously WTF?

I'm getting ready to book a flight for four people in August and I am doing basic but I'm just not sure if I'm understanding all the new rules with all the changes. I have the credit card so I don't worry about the baggage fees I know that but any other perks?

-what happens if we book it and then have to cancel does the credit go just to me as the purchaser or does each individual ticket get their own voucher to use within 6 months.

-Is this like the old system where if I purchase today and prices go down I can get a credit or is that no longer a thing?

I also have a promo code that I'm using and I don't want to lose out on that so I'm afraid to click the button and purchase.

I miss the old way of doing things 😢

Southwest gate crew making uniform boarding announcements throughout the concourse and passengers boarding smoothly at their gates according to their assigned boarding groups. Once onboard, passengers finding their ABC seats on the right and DEF on the left with boarding soundtrack in wafting in the background. Absolutely, no signs of drama witnessed today…👍🏼👍🏼👍🏼

I want to cancel a return leg of a basic fare flight purchased with points and get the return leg points refunded. The SW customer service agent informed me that I "should" be able to do so after complete the originating leg of the flight. She did not sound very confident about this. Can anyone confirm or deny for me?

Thanks!

I'm an A-List customer. My spouse and I are flying tomorrow. They could check in but the app said try again later. I tried on my laptop and it says "airport check in required". It is a domestic flight.

Anyone have this happen before?

I just booked Memorial Day travel on American Airlines. It feels freeing because I was dreading being lined up in the jet way at BWI while the flight attendants yell at the passengers and everyone walks up and down the aisle looking for bin space. I realized Southwest has ruined my travel experience. I am looking forward to a checked bag included in my fare and in flight service down to Florida.

I was looking at flights from SAT to PHX in early Oct (round trip). Going from SAT to PHX there seemed reasonably priced but return trip from PHX to SAT its a little higher. Unsure if there is a game or event going on around that time.

Dates in question I'm looking are Oct 7 from sat to phx; return trip oct 9 phx to sat

And I'm A list too.

Not a huge deal, but it's nice to know for the future.

I have never had so many issues with the WiFi as I have recently. It seems like since it became free, it’s been horrible. Anyone else have bad (recent) WiFi experiences?