Is this normal
I am disabled and can't work and I think the case worker was kind of a little rude and out of line but I'm not sure. Background I became disabled and lost my job, fell on hard times, worked less than 10 hours a week until that was no longer sustainable either and I'm currently waiting on a hearing for ALJ.
Fast forward we applied recently for foodstamps and it showed mine and my husbands name that we both needed to be working on the paperwork we received. My husband called and told the case worker that I was disabled. She told him unless I get a check I have to be working at least twenty hours a week, per federal rules with no exceptions.
So I called back to get an understanding and she told me the same thing. I asked if I can just send in my doctor's note. She asked me who my doctor was and if they were an actual doctor and if I was actually in ongoing treatment. She asked me how am I disabled. I told her it was a mental disability. She asked what was my diagnosis. I didnt want to disclose that. She said I'd have to and that I could get a doctor's note if it was an actual doctor and not a doctor through the social security office. She asked if I was in treatment at the local mental health hospital. I told her no, I see a specialist. She asked where. I told her where my doctor was located. She said she could send in paperwork but it would have to list my diagnosis. And then she said it didn't matter because I have young kids and I am exempt anyways because of that.
I just really felt like she thought I was lying about being disabled and it felt really uncomfortable. Like she didn't believe me and I had to "prove" it somehow. I'm not sure. Is this normal?