NOVANT STARTS SNEAKY CHARGE ON ALL !
I received a bill from Novant Health for my wife on private insurance and it included a bill for $17.00 that was submitted to her carrier for :
Brief Emotional Or Behaviorial Assessment CPT/HCPS code 96127
This is snuck in as part of the check in procedure for the patient and they are not made aware of this "service" nor the charge and the NOVANT financial customer service agent could not provide any other details than it is a new charge.
I have let her know that we will NOT entertain any such charge and will pitch a ruckus and raise awareness of this new trickery with the public and the media.
I have defended Novant in the past but this is so underhanded and sneaky and devious that I will spend retirement time making everyone aware of this repulsive billing practice.
With the public beating and negative press that Novant is now receiving , this type of billing behaviour WILL NOT win it any friends and will be another fire in their kitchen. This is beyond stupid and a cheap revenue swindle on the public.
I would welcome any response from any Novant officer on my remarks.